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Consultant at Black Turtle
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Operational Transformation & Process Excellence Role - Banking (4-18 yrs)
We have an opportunity with one of the MNCs for the process excellence.
Looking for someone who has worked on process excellence and operational transformation for Banking client.
Location: Bangalore, Hyderabad,Kolkata, Chennai
JD is as follows.
- For specific functional areas, deliver the step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new process improvement initiatives aligned with local/regional transformation initiatives,
- Act as trusted advisor and partner to stakeholders to identify and ensure commercially based decisions are taken on prioritizing and optimizing the project portfolio
- Work with the businesses and delivery partner to develop objective, quantitative recommendations,
- Identify and recommend innovative solutions that are infused with emerging improvement trends and solutions while tempered with common sense,
- Working across regional and local teams to ensure commonality of understanding and objectives,
- Revisit projects post-deployment on regular basis to validate business,
- Responsible for support of Six Sigma curriculum (Yellow belt and Green Belt) across Operational Transformation and Operational Excellence journey
Requirements:
- Process Analyst with 5+ years of overall operational experience and a variety of skills related to executing low/medium complexity projects/consulting engagements.
- Preferably Black Belt or Green Belt trained/certified.
- Exposure to Target Business and Operating Models and transformation business case (bottom-up & top-down)
- Strong problem-solving skills using end to end process reviews and data-driven analysis
- Exposure/experience to Robotics and other light automations tools techniques will be an added advantage.
- Understands how technology/process improvements add value to the business and to the end customer,
- Good understanding of Overall banking and financial/consulting services industry knowledge
Shahista Malim
Black Turtle
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