Position Purpose : - The incumbent will be responsible for Global Transformation & Process Management (GTPM) function within the Shared Service Center Bengaluru. - S/he will lead teams that ensure the seamless execution of the governance, transformation and cross-functional mandate on site level. Key Tasks & Responsibilities : - Lead the teams that ensure the execution of the governance, transformation and cross-functional mandate at site level. - Deliver results with expected level of compliance, speed, quality and cost. - Drive and foster talent development. - Gain commitment to the implementation of continuous improvement initiatives. - Host GTPM functions on SSCDN-level if necessary. - Ensure that major new directives are translated into measurable goals and individual performance expectations. Qualifications & Competencies : - University degree in Business Administration or comparable professional education. - 12- 15 years of work excluding min 3-5 years of experience of managerial experience. - Strong understanding of business, system and process needs. - Proven experience in leading and developing people. - Proficiency in Change Management and Change communication. - Experience in working in a service-driven, customer-focused environment, communicative nature. - IT saviness and digital mindset would be beneficial. - Strong communication skills. Experience : 12 to 15 years

Bangalore

Operation Manager - Global Transformation & Process Management - Shared Service Centre 

Operation Manager - Global Transformation & Process Management - Shared Service Centre  ,Job Description for Operation Manager - Global Transformation & Process Management - Shared Service Centre  in Randstad India in  Bangalore for (12-16) years of experience. Apply Now!

Job Description for Operation Manager - Global Transformation & Process Management - Shared Service Centre  in Randstad India in  Bangalore for (12-16) years of experience. Apply Now!