Operation Manager cum Executive Assistant - Medical Domain

Operation Manager Cum EA

Objective of this Role :

- Collaborate with Executive-level Management in the development and implementation of performance goals and long term operational plans.

- Maximize efficiency and productivity through extensive process analysis and inter-departmental collaboration.

- Set strategic goals for Operational efficiency and increased productivity.

- Work with Project Managers in the development of financial and budgetary plans.

- Analyze current Operation processes and performance, recommending solutions for improvement; when necessary.

KEY RESPONSIBILITIES :

- Develop implement and monitor day-to-day operational systems and processes that provide visibility into goals, process and obstacle for our key initiatives.

- Establish quantitative and qualitative metrics, guidelines and standards by which the company's efficiency and effectiveness can be evaluated, identifying opportunities for improvement.

- Build and maintain relationships with all the department heads, external partners and vendors to make decisions regarding operational activity and strategic goals.

- Plan, monitor and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of task and assigned targets.

- Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.

- Coordinating with Sales Team to ensure healthy outflow of Products to the Customers

- Uphold organization policies and standards, ensuring legislative regulations are followed.

- Ensuring marketing activities support the exponential business growth, raising brand awareness for company's outreach and driving public relations.

- Work closely with human resource to lead team with integrity and establish and maintain a trusting, inclusive and productive environment.

- Management of the Accounts/Banking vertical with the entire team.

SKILLS & QUALIFICATIONS :

- Bachelor's Degree (preferred: Business Administration or related field)

- 10 + years senior leadership role in the medical domain

- Experience with budget and business plan development

- Superior knowledge of multiple operational functions and principles including Finance, Customer Service, Production and Employee Management

- Exceptional team management skills for continuous performance improvement and motivating staff

- Superior negotiation skills in both internal and external settings

- Strong working knowledge of data analysis and performance mattress using business management software