- Formulate business strategy with others in the executive team - Design policies that align with overall strategy - Implement efficient processes and standards - Coordinate customer service operations and find ways to ensure customer retention - Ensure compliance with local and international laws (e.g. data protection) - Oversee the implementation of technology solutions throughout the organization - Manage contracts and relations with customers, vendors, partners and other stakeholders - Evaluate risk and lead quality assurance efforts - Oversee expenses and budgeting to help the organization optimize costs and benefits - Mentor and motivate teams to achieve productivity and engagement - Report on operational performance and suggest improvements

Anywhere in India/Multiple Locations

Director - Operations - BPO 

Director - Operations - BPO  ,Job Description for Director - Operations - BPO  in Matrix Management Services in  Anywhere in India/Multiple Locations for (20-26) years of experience. Apply Now!

Job Description for Director - Operations - BPO  in Matrix Management Services in  Anywhere in India/Multiple Locations for (20-26) years of experience. Apply Now!