Online Communication Expert

Role : Online Communication Expert

Function : Online Communications

Sector : Development/Social

Organisation : Well known Global Organisation

Location: Delhi

Desired Profile:-

Master’s degree in Management, Communications, Journalism, Marketing or other related disciplines,

8-15 years of relevant experience.

- Of which a minimum of five years’ experience in managing web sites, including writing and/or editing for the web.

- Proven writing and editing skills, with a strong command of English and an ability to convey complex ideas in a clear, direct, and lively style.

- Knowledge and applied work experience in social media principles and Web 2.0 technologies sufficient to execute, lead or advise others in assuring that upcoming online communication and audience engagement tools and channels are fully leveraged.

- In-depth knowledge and understanding of project management concepts as they relate to the implementation of complex, multifunctional projects.

- Ability to initiate and manage a continuing editorial process and to conceptualize and execute the online packaging of content.

- Strong diplomatic, interpersonal, and teamwork skills; demonstrated client orientation; sensitized in working in a diverse and multicultural environment.

- Ability to leverage online communication tools and methodologies (such as online monitoring, web analytics, or other online measurement tools) and to lead research efforts that identify and map project stakeholders or intended audiences, and to develop and analyze online communications performance indicators.

- Ability to prioritize, work well under pressure and capably handle/juggle multiple tasks within tight deadlines. Experience working with cross-functional teams.

- In-depth knowledge of international trends and political/economic issues related to development.

- Experience producing for the web and a basic working knowledge of software packages for page formatting, image management, videos, and content preparation (HTML, Photoshop, and similar software preferred).

- Experience in search engine optimization and online marketing.

Job description-

Scope-

- Translating strategic objectives for specified countries and the region into online communication action plans.

- Implementing online communication action plans, using social media, multimedia, and other tools where relevant.

- Implementing the region’s multilingual online strategy.

- Identifying opportunities to use existing and emerging online tools; providing support and one-to-one training for current and emerging online communication channels.

- Advocating and articulating areas of change needed on the organisation’s website for the specified countries as well as the region.

Major Responsibilities-

Online Communications Expert manages day-to-day operation of select sites and the creation of additional unit-related content, including:

- Ensuring that each site is aligned with regional, network, topic, and country priorities, as well as the organisation’s web policies.

- Preparing and maintaining a web editorial calendar in coordination with regional, country and corporate communications staff.

- Overseeing the activities of staff and contractors delivering the web program.

- Applying editorial processes and approval workflows in the organisation’s web content management system.

- Working with country units in writing content or commissioning specific content to be written by online writers or staff elsewhere in the region and selecting content for translation.

- Overseeing and providing direction to writer(s), online producer(s), and others engaged in web publishing in the specified country offices.

- Reviewing and editing content prior to web publication.

- Reviewing and monitoring sites for quality and timeliness.

- Establishing and managing key performance indicators and reviewing web metrics reports; sharing results with the regional staff.

- Overseeing user research and determining audience needs; acting on audience feedback.

- Developing online campaigns (content, marketing) to target key audiences, and measuring success in achieving them.

- Managing and contributing to social media activities developed within regional and country strategies.

This job description is intended as a representation of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

Naveen Kumar
HR Avenues/ Talent Avenues, New Delhi

naveen.hravenues@gmail.com 9810057473

HR Avenues & Talent Avenues are engaged in Talent Management Services comprising of Executive Search & Recruitment, Organisation Design Consulting and Career Mentoring.