OMO Bikes - Manager - Operations - IIT/NIT

OMO Bikes is one of India's fastest growing bicycle company led by IIT graduates & passionate cyclists.

We are looking for hard working people to join our team and revolutionize Indian bicycle industry & urban commute solutions.

Responsibilities and Duties :

- Work closely with the founding team while spearheading order management, delivery & customer support operations.

- Increase efficiency of key parameters around delivery time, escalations & customer satisfaction.

- Execute the plan while working in tandem with marketing, production & sales team.

Key Skills :

- Excel / google sheets/ Reporting / Data Analysis

- Should be able to manage team, customers & third party vendors with equal efficiency.

Relevant experience

- IIT / NIT grads are preferred. However, your passion for work weighs more than your degrees.

- 1-3 yrs of experience.