- Responsible for overall Operations Processes related from Loan Sanctioned till disbursal of all Secured & Unsecured Loans.

- Understanding of Loan Disbursal Process ( Online )

- Verification of all the Loan Documentation in Compliance with the Terms of the Sanction Letter and the internal Policies of the Company.

- Identification of External Vendors (like Verification Agencies, Lawyers).Regular Engagement With them for Final Checks Before Disbursement of Loans like Verification of Original Title Deeds Etc.within the Stipulated Tats.

- Own the Banking Processes Related to Presentation of E-mandates, Returns, Reconciliation etc & Create Implement Processes to Share the Information On a Timely Basis with the Relevant Stakeholders like Sales, Credit Collections Officers.

- Create Processes for Safe Keeping and Retrieval of Legal and Loan Documents

- Knowledge of E agreement and E Nach Process

- Managing Post Disbursal Compliances

- Preparing MIS reports to provide feedback to the top management on business operations, billing, collection, credit control, etc

- Ensure money collection caps, settlement cap provided is regularly reviewed and there are no instances/ gaps which could be exploited causing financial loss to the unit

- Building and maintaining healthy business relations, ensuring maximum customer satisfaction

- Focus mainly on day to day targets, call qualities and call duration of the agents

Salary offered: 8-14LPA

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