OlaMoney is one of the fastest growing Fintech companies in India with an active customer base of 27 million+ customers. It is reinventing and fundamentally simplifying the customer experience for various financial products. OlaMoney started as a wallet service provider as part of the larger Ola group but is now present in 3 additional verticals: Postpaid, Credit Card and Insurance. Some of our key highlights are: - - OlaMoney is India's largest postpaid/ pay later services provider. OlaMoney postpaid on Ola is 2.5X bigger than OlaMoney wallet. - OlaMoney is the world's largest micro-insurer and facilitate sales of over 20M policies to customers every month - OlaMoney SBI Credit Card is the most rewarding travel credit card and the first of its kind digitally. Key Roles/Responsibilities - - Lead sales operations team, manage day to day operations and focus on delivering core metrics of sales conversion and quality. - Plan, assign and direct work to TL,QA, Trainer and periodically review progress on the same proactively - Drive performance by leading a team of 40 to 60 team members and be able to supervise, monitor and groom support staff for leaderships roles - Respond and resolve issues arising out of work or from within the team or across departments that may have a bearing on team effectiveness - Respond in a timely and effective manner to all internal communications - Provide help to management, including hiring and training, and keeps management updated on team performance - Drive team performance as per business objectives & strive for higher targets on time to time basis - Report as per requirements, suggest changes in approach in KPI, SLA measurement - Actively involve in sales process improvement and product pilots; Suggest changes required in product to improve process performance i.e AHT reduction, % sales conversion, Reduction in acquisition cost, % conversion - Manage relationship with external partners to run operations on a daily basis. Experience & Skills Required- - Excellent communication, presentation skills & people management skills required - Min 10+ years of experience in Telesales activity and min 5+ yrs experience managing team of 50+ directly/indirectly - Experience in selling Insurance or Financial Services products - Proficiency in dialer management, SMS, IVR, App push driven passive lead generation campaign - Excellent convincing and negotiation skills. - Experience in building & streamlining processes - Basic computer skills - Excel, PowerPoint, Word - Multi linguistic with knowledge of Kannada, Telugu, Tamil, Hindi, English etc is preferable

Bangalore

OlaMoney - Associate Director - Sales Operations - Insurance 

OlaMoney - Associate Director - Sales Operations - Insurance  ,Job Description for OlaMoney - Associate Director - Sales Operations - Insurance  in OLA Foods in  Bangalore for (10-15) years of experience. Apply Now!

Job Description for OlaMoney - Associate Director - Sales Operations - Insurance  in OLA Foods in  Bangalore for (10-15) years of experience. Apply Now!