JD Template - Non Tech

Job Title: City Manager

Location: Coimbatore / Patna / Mangalore

About Us :

Founded in Jan 2011 by IIT Bombay alumni Bhavish Aggarwal and Ankit Bhati, Ola (formerly Olacabs), is India's most popular mobile app for personal transportation. Ola integrates city transportation for customers and driver partners onto a mobile technology platform ensuring convenient, transparent and quick service fulfillment. Ola is committed to its mission of building mobility for a billion people. Using the Ola mobile app, users across 110 cities can book from over 6,00,000 vehicles across cabs, auto-rickshaws and taxis. Ola has also introduced a range of shared mobility services on its platform like Ola Shuttle and Ola Share for commute and ride-sharing respectively. The app is available on Windows, Android and iOS platforms.

Roles and Responsibilities :

Coimbatore is one of the fastest growing cities in Ola - the City Manager has the opportunity to steer the city as it aims at almost doubling its revenue in a single quarter (and not from a small base either!). Coimbatore has high potential in almost all the categories Ola is present in, whether it is P2P, Auto, Rentals or Outstation.

Growth Strategy - Plan and build short-term and long-term growth strategy for the city in conjunction with the business head. Responsible for supply and demand growth in the city across products and categories.

Supplier Management - Ensure long term and profitable relationships with business partners and supply retention through effective reward and recognition programs.

Building a pro-vendor brand - Retain Ola as the preferred choice amongst operators and driver partners by ensuring a win-win for every stakeholder. Identify newer and innovative ways to engage partners continuously.

Competitive Understanding - Keep a close watch on the competitive landscape of the city. Seize opportunities to adapt pricing, talent and business model.

Building an A- Team - Responsible for hiring and managing a team that will consistently achieve / exceed growth targets.

Forecasting - Manage and own metrics that objectively monitor the business. Balance inventory growth with demand to ensure optimization.

- Build a good understanding of the city and the culture and proactively identify and seize opportunities to grow the business through targeted interventions, working closely with local stakeholders and authorities where required

- A successful Coimbatore City Manager can move either into a Regional Manager role in the Emerging India team or into the Top 7 city teams.

Experience & Skills :

Skills Required (Technical, Soft Skills, Specific Tools, Personality Traits) :

The City Manager of one of our most important cities must be a high-impact problem-solver and a high-energy execution machine. Additionally:

- Aptitude with strong analytical skills is essential. Have good reporting skills (MS Office)

- Should be able to think unconventionally

- Should be obsessed with quality. Implementation of Six Sigma in the past can be an advantage.

- Passionate and own up proactively. Should be a good salesman!

- Managed a closely-knit community of influencers (eg. Channel Partners / Agents / Drivers / etc.)

- Has effectively managed a large team in the past and is objective in approach towards goal-setting and monitoring.

Qualifications -

Candidate Background Required (Education & Experience) -

Education/ Qualification - MBA / B. Tech from a premier college

- Experience in managing a fast paced business on-ground preferably on the supply and procurement side - Eg. FMCG Supply Chain, Security Services, Telecom, Logistics etc.

- Prior experience managing cross-functional teams

- Successfully executed business development opportunities and negotiated partnerships.

- Experience in early-stage startup environments would be an advantage

- Knowing the local language would be an advantage

Quick Glances:

What to look for at Ola-

- Ola-Story A brief on how we have grown and come so far.

- Ola-Mission and Vision Know us better

- Ola-Media Visit our media page

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