AM - Process Excellence and Quality About Us : Ola is India's largest mobility platform and one of the world's largest ride-hailing companies, serving 150+ cities across India, Australia, New Zealand, and the UK. The Ola app offers mobility solutions by connecting customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency for hundreds of millions of consumers and over 1.5 million driver-partners. Ola's core mobility offering in India is supplemented by its electric-vehicle arm, Ola Electric and India's largest fleet management business. With its acquisition of Ridlr, India's leading public transportation app and investment in Vogo, a dockless scooter sharing solution, Ola is looking to build mobility for the next billion Indians. Ola also extends its consumer offerings like micro-insurance and credit led payments through Ola Financial Services and a range of owned food brands through India's largest network of kitchens under its Food business. Ola was founded in 2011 by Bhavish Aggarwal and Ankit Bhati with a mission to build mobility for a billion people. For more details, visit www.olacabs.com/media Key Expectations : - Design and Build SOPs and Processes in the cities/ functions, own the implementation - Monitor performance, audit and improvisation/sustainable initiatives such as Business/ Functional KPIs etc. - Change Management, Process adherence, Continuous improvement & Quality initiatives across the org - Own Quality initiatives - CPB, Central projects around Partner/Car Quality - Safety initiatives Know the process deeply : Understand each processes from end-to-end in depth in the entire business Own the processes : Own every process, understand the gap between the target and the output, responsible for all root cause analysis/cause-effect Know the Output : Stay on top of every business metrics, understand the output and impact of the output on the business Know the gap : Understand the problem statement in depth, performing the RCA with the right tools and presenting the gap to the concerned team Influence the Cross-function : Converting the gap into strategies and action by liaising with cross-functional teams and drive the changes required. Influence the business with the improvement metrics Strategy & Creativity : Innovative solutions with the least and optimum cost. Stake Holder Management : Work with cross functional team such as Business, Operations, Accounting, Business Finance and Marketing to drive over action plans Desired background : Educational background : Should be from premier Engineering/ B-School. - 2-5 years of work experience in process excellence, process improvement and RCA - Knowledge of Automotive/ Retail or Telecom Industry Desired Competencies : - Desire and ability to think like the business owner - Lean Green Belt Certified /Lean Black Belt trained or Equivalent - Process Excellence experience of solving business problem using tools like PDCA, FMEA, Fish Bone, Why- Why and any other six- sigma tools. - Excellence with RCA tools like PDCA, FMEA, Fish Bone, Why- Why and any other six- sigma tools. - Experience of implementing lean tools Like 5S, Load balancing, VA and NVA analysis and Value stream mapping. - Trained and have Experience of implementing ISO 9001-2015 audit framework in field operation and Start up environment. - Driving, generating and implementing process improvement ideas - Ability to translate gaps into execution plans and take them to completion - Excellent verbal and written communication with interpersonal skills - Must be willing to learn in Highly chaos start up environment and self-motivated and passion to think and innovate - Ability to connect with people across teams & levels - Strong bias for Action - OLA works at a very rapid pace

Bangalore

Gurgaon/Gurugram

OlaCabs - Assistant Manager - Process Excellence & Quality 

OlaCabs - Assistant Manager - Process Excellence & Quality  ,Job Description for OlaCabs - Assistant Manager - Process Excellence & Quality  in Ola Cabs in  Bangalore Gurgaon/Gurugram for (2-5) years of experience. Apply Now!

Job Description for OlaCabs - Assistant Manager - Process Excellence & Quality  in Ola Cabs in  Bangalore Gurgaon/Gurugram for (2-5) years of experience. Apply Now!