Role: Process Excellence and Quality Head- OFT Reporting/ CEO/ Operations Head Key Stakeholders : City Heads, Function Heads, ANI PE team Key Expectations : - Design and Build SOPs and Processes in the cities/ functions, own the implementation - Monitor performance, audit and improvisation/sustainable initiatives such as Business/ Functional KPIs etc. - Change Management, Process adherence, Continuous improvement & Quality initiatives across the org - Own Quality initiatives - CPB, Central projects around Partner/Car Quality - Safety initiatives Know the process deeply : Understand each processes from end-to-end in depth in the entire business Own the processes : Own every process, understand the gap between the target and the output, responsible for all root cause analysis/cause-effect Know the Output : Stay on top of every business metrics, understand the output and impact of the output on the business Know the gap : Understand the problem statement in depth, performing the RCA with the right tools and presenting the gap to the concerned team Influence the Cross-function : Converting the gap into strategies and action by liaising with cross-functional teams and drive the changes required. Influence the business with the improvement metrics Strategy & Creativity: Innovative solutions with the least and optimum cost. People strategy : Know the team : Guide and mentor with the city business head and drive output driven culture across. Selection of Key skills : Understanding the right skill of the team and the individuals. Maintaining the high performance of the team ensuring the right people at the right job Stake Holder Management : Work with cross functional team such as Business, Operations, Accounting, Business Finance and Marketing to drive over action plans Desired background : - Educational background : Should be from premier Engineering/ B-School. - 8-12 years of work experience in process excellence, process improvement and RCA - Knowledge of Manufacturing/ Retail or Telecom Industry Desired Competencies : - Desire and ability to think like the business owner - MBB or Equivalent - Excellence with RCA tools like PDCA, Fish Bone, Why- Why and any other six- sigma tools - Ability to translate gaps into execution plans and take them to completion - Highly analytical - Willing to take calculated risks to grow the category - Excellent verbal and written communication with interpersonal skills - Must be willing to learn - Ability to connect with people across teams & levels - Strong bias for Action - OLA works at a very rapid pace

Bangalore

OlaCabs - Head - Process Excellence & Quality - IIM/IIT/ISB/MDI/FMS 

OlaCabs - Head - Process Excellence & Quality - IIM/IIT/ISB/MDI/FMS  ,Job Description for OlaCabs - Head - Process Excellence & Quality - IIM/IIT/ISB/MDI/FMS  in Ola Cabs in  Bangalore for (8-12) years of experience. Apply Now!

Job Description for OlaCabs - Head - Process Excellence & Quality - IIM/IIT/ISB/MDI/FMS  in Ola Cabs in  Bangalore for (8-12) years of experience. Apply Now!