09/08 Vaseeya Nousheen
HR at OLA Cabs

Views:1143 Applications:458 Rec. Actions:Recruiter Actions:2

OLA ELectric - Services Manager - After Sales (5-10 yrs)

Bangalore Job Code: 839470

Designation: Manager Services

Level: manager

Location: Bangalore

- Design and execute after-sales strategies to ensure customer satisfaction and minimise customer complaints

- Execute & manage the entire after sales service of the company keeping digital first & consumer first philosophy at the core

- Coordinate with R&D and Production Teams to resolve product issues and ensure local norms compliance

- Lead a team of After Sales Executives to meet the relevant targets

- Design and develop spare parts catalogues for our products, manuals & all relevant literature.

- Collect, analyse and prepare data for daily, monthly, quarterly and yearly reports

- Stay informed about competitors and trends to identify product/process improvement requirements

- Recruit, train and supervise staff

- Manage relationships with key vendors

- Improve operational management systems, processes and best practices

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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