Role & Responsibility:  - Responsible for rewards management and fulfilment in - personalised commerce and consumer engagement business  - Drive prizes/rewards cataloguing, inventory management, redemption and fulfilment processes with relevant partners and vendors  - Ensure reward delivery logistics and customer support coordination are closely aligned with customer care SOPs, for physical & digital Prizes/Gifts that consumers have won  - Ensure a watertight and predictable user experience as related to the fulfilment of rewards (prizes, gifts, e-vouchers etc.), resolve all issues within specified SLAs  - Work with cross-functional teams to design and implement the user experience throughout the customer journey for rewards redemption  - Responsible for completeness and quality of all rewards related content, working closely with campaigns & merchandising teams  - Generate and manage rewards and reward campaign related performance reports, and provide inputs for campaigns planning and reward sourcing and commercial teams  - Collect and organise insights on rewards, in order that marketing and campaigns can target promotions on specific redemption priorities   Candidate Qualification and skill sets:  - Any graduate, MBA   - Should have at least 6-8 years of active rewards management experience and promotional campaigns planning and implementation  - Experience in Logistics, Supply Chain, Inventory Management, Warehousing, Digital Catalogue processes

Mumbai

Offers & Rewards Manager - Telecom 

Offers & Rewards Manager - Telecom  ,Job Description for Offers & Rewards Manager - Telecom  in HR Consulting Firm in  Mumbai for (6-8) years of experience. Apply Now!

Job Description for Offers & Rewards Manager - Telecom  in HR Consulting Firm in  Mumbai for (6-8) years of experience. Apply Now!