About the Position Strategic leader in onboarding the new clients smoothly and maintaining the accounts successfully in Asia Pacific region. The role is based in Singapore. Job Responsibilities: - Strategically help grow the business in Asia Pacific and assist the clients to get the best experience - Onboard the clients into ONAI platform smoothly by providing training, demonstration, guidance, etc., to optimize the client experience with cross-functional efforts - Carry out and maintain clients- success plans and document the procedure to simplify the process - Keep track of and analyse the clients- usage on the platform and provide the periodic reports to the management team/sales/product team - Interact with the clients on regular basis to get the clients- feedback and respond to account escalation calls promptly - Develop the relationship with the clients at different levels - Connect with the sales team for the new requirements from the clients - Resolve any issues from the clients in utilizing the platform - Drive organizational process improvements Desired Skills : - Over 10-15 years' experience in financial service company, commercial bank or investment bank in Asia Pacific region - Proven track record of managing client-oriented projects - Excellent organizational and communication skills - Strong managerial, analytical and problem-solving skills, able to work in a cross-functional and multi-national environment - Adaptability, multitasking and project management skills - Ability to work effectively under a time-sensitive environment and to take responsibility for the actions of the team - A hands-on attitude and results-driven mindset, willing/capable to understand the big picture - One team approach

Overseas/International

Singapore

OakNorth - Director - Delivery - Customer Success 

OakNorth - Director - Delivery - Customer Success  ,Job Description for OakNorth - Director - Delivery - Customer Success  in OakNorth in  Overseas/International Singapore for (10-18) years of experience. Apply Now!

Job Description for OakNorth - Director - Delivery - Customer Success  in OakNorth in  Overseas/International Singapore for (10-18) years of experience. Apply Now!