NxtWave - Community Manager

NxtWave is seeking a dynamic and passionate Community Manager to foster a vibrant and engaged community around our brand. As the Community Manager, you will play a pivotal role in building, nurturing, and expanding our online and offline community presence. You will be responsible for driving engagement, facilitating meaningful interactions, and ensuring a positive and inclusive atmosphere for community members. If you are a creative, enthusiastic, and people-oriented individual with a strong understanding of community dynamics, we encourage you to apply.

Responsibilities:

1. Community Engagement:

• Develop and execute strategies to increase community engagement and participation across various online platforms, including social media, forums, and other relevant channels.
• Initiate and participate in discussions, responding to comments, messages, and inquiries promptly and thoughtfully.
• Foster a sense of belonging and camaraderie among community members by creating and curating valuable and relevant content.

2. Content Creation:

• Create and curate engaging and shareable content tailored to the community's interests, including articles, videos, graphics, and more.
• Collaborate with the marketing team to align community content with overall brand messaging and marketing campaigns.

3. Moderation and Conflict Resolution:

• Monitor community interactions to ensure adherence to community guidelines and policies.
• Address any conflicts or issues that arise within the community promptly and professionally, seeking to maintain a respectful and inclusive environment.

4. Community Growth:

• Develop and implement strategies to attract and onboard new community members.
• Collaborate with other teams to identify opportunities for community growth and expansion.

5. Feedback and Insights:

• Act as a liaison between the community and internal teams, providing valuable insights, feedback, and suggestions.
• Regularly analyze community metrics and feedback to assess engagement levels and make data-driven decisions for continuous improvement.

6. Event Coordination:

Organize and manage online and offline events, such as webinars, workshops, meetups, and conferences, to bring the community together and facilitate networking.

Qualifications:

• 1-3 years of proven experience as a Community Manager or in a similar role.
• Strong passion for and understanding of community building, social dynamics, and online engagement.
• Excellent written and verbal communication skills.
• Proficiency in using various social media platforms, forums, and community management tools.
• Ability to empathize, listen, and engage with a diverse range of community members.
• Creative thinking and the ability to generate engaging content ideas.
• Problem-solving skills and the ability to manage conflicts and challenges professionally.
• Experience with data analysis and the ability to draw insights from community metrics.
• Flexibility to adapt to changing community trends and needs.
• Knowledge of the industry and market trends related to NxtWave's products or services (if applicable) is a plus.

Key Skills:

• Content management
• Dynamic environment
• Campaign writing and handling
• Creative writing
• Stakeholders management
• Vendor management
• Student engagement
• Community
• Business strategy
• Digital media

Job Location: Hyderabad

Work Timings: 10-7pm

Working Days: 5 Days per week

Week off - 2 days per week

CTC range: 6-9lpa