Job title - Assistant Manager

Requesting department - Product Management

Work Experience - 5 to 7 years

Working Location - Mumbai (Andheri)

No. of Position - 1

Roles and Responsibilities

- To oversee and manage their product on daily basis through data insights, customer studies, competitive comparisons & benchmarking, stakeholder interviews and closely work with tech team to build product strategy and release features.

- Collaborate with Tech Development team to develop a deep understanding of customers, identify gaps in core product functionality and help build right set of features and track adoption for same.

- Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions if needed.

- Gather detailed functional requirements and create Scope of Work, Product Required Documents (PRDs) and other supporting documents for rapid development and effectively manage trade-offs between costs / schedules versus customer benefits.

- Expected to provide responses to RFPs provided by our clients.

- Review Product Notes, PRDs, SoW

Steering Job Requirements & Tasks - At least 2-3 years of experience in Payment Solutions Domain (Payment Gateway / Point Of Sale)

- Understanding requirements, derive to a product vision and strategy, and working with world - class engineers to execute it.

- Ownership of products including defining scope and developing requirements for new and advanced products as well as upgrades and progressive releases for existing products.

- Proven ability to work in cross-functional environments including sales, marketing, business management, customer support and engineering teams.

- Track record of successful collaboration with a product development team, Multiple Stakeholders, internal as well as external.

- Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment.

- Strong business management and analysis skills.

- Should have owned complete product lifecycle from conceptualization to release and roadmap.

- Help create product vision and strategy, product roadmaps as well as detailed specification of product requirements, workflows, and user stories.

- Should have worked on major Product development project in for any of Payment's integrations, like CC/DC, NB, UPI (Collect and QR), Auto Pay (UPI Auto Pay, E-NACH, SI), BBPS, Cross Border Payments

- Must behold fair idea of modules like Reconciliation, Pay-out, Refund, Settlement, Chargeback

Leadership responsibilities: Yes

Project Management / co-ordination: Yes

Any specific expectation from the job role:

Technical Proficiency, SDLC model knowledge, Product related Document creation

Qualification Criteria BE/B.Tech/ME/MTech in Computer Science/ Electronics/ Communication from a reputed institute.

Soft skills Excellent communication skills - verbal and written

Must be a Team player and problem solver.

Number of years of relevant work experience 2 to 3 years in Product Management in the Payment Solution domain (Payment Gateway / POS)

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