Novartis - Global Process Lead

Job Description:

- Ensure high level of convergence to global processes across the organization

- Lead and professionally manages processes in accordance with the NBS standards.

- Ensure high level of standardization and minimize local variants.

- Thorough understanding of domains/ function's end to end services and knowledge of multiple country setups combined with capability to challenge deviations that can be eliminated

- Collaborate with internal and external SMEs to ensure process design is comprehensive and best in class

- Coordinate and conduct workshops with local entities, perform fit/gap analysis to core process providing guidance and leadership as part of the change management process

- Lead the change management activities surrounding the deployment or enhancement of the processes in the portfolio, including coordinating end user training, sharing executive updates and highlights

- Conduct roadshows, drives and campaigns to ensure end-to-end stakeholder buy-in and support during implementation and post-implementation of the processes

- Collaborate with NGSCs as well as intersecting domains in NBS to deliver operational performance excellence and continuous improvement projects

- Partner across domain (Global, Regional, NGSCs) promoting global process objectives across the Service Centers

- Support relevant boards, SMEs and domain groups to build a strong process community

- Collaborate with other GPLs and Process Governance Lead to ensure similar level of process documentation across domains

- Act as consultant or advisory body for the country

- Design, communicate and train the NGSCs on the portfolio processes

- Build and develop talent, and drive a continuous improvement mindset in the organization and develop and execute training in the defined areas of process expertise

- Ensuring that the countries are properly trained based on the standardized processes

- Collaborate with domain Compliance & Controls and Corporate Financial Controls teams to ensure process compliance, and to ensure controls are improving by measuring the right controls while simplifying and automating whenever possible

- Ensure processes are compliant to the governance and documentation standards of Process Lifecycle Management

- Very good project management skills to implement and oversee global projects

- Collect global and cross divisional input on data standards and configurations, facilitating agreement on a standard core data model for end-to-end process-related elements.

Minimum Requirement:

- Graduate or postgraduate degree

- Further education in change management, project management

- Domain specific background

Preferred: Pharma background

Language  English Preferred: a second major European language

- Min 13 years experience leading process design and implementation for large global companies

- Prior domain experience with practical knowledge of domain's processes

- Experience of regulated environments, particularly the impact in the Pharmaceutical industry.

- Experience in drafting of process, rules and guidelines

- Prior experience in leading process reengineering and standardization based on industry leading practices

- Experience in working with cross functional teams

- Strong project and change management skills

- Demonstrated analytical, process-oriented and a good eye for detail.

- Strong written and verbal communication skills as well as solid presentation skills

- Six sigma Green or Black belt

- International exposure