Global Markets - eFX Client Services - Analyst

Roles and Responsibilities:

- Responsible for providing clients with access to electronic liquidity on Multi Dealer Platforms and Nomura Live (Nomura's FX trading platform). This involves daily interaction with sales and trading.

- Handling configuration of onboarding clients to trade with Nomura on electronic platforms- acting as the central point of contact for key institutional clients.

- First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client issues.

Key objectives critical to success:

- Ensuring that Nomura's eFX clients are granted electronic trading access in accordance with agreed procedures and policies in a seamless and efficient fashion - putting the client's experience first.

- Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client.

- Build strong relationships with external and internal stakeholders to maintain an optimal operating model

Mandatory Skills:

- Minimum 2/3 years of experience working within markets.

- Knowledge of OTC and Cash FX products and markets is desirable - as is exposure to electronic trading.

- Experience in a markets client service role is preferential.

- Ability to manage multiple stakeholders and interact with all levels of individuals in the business.

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