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23/04 Prafull Ghag
HR at NIUM India Pvt Ltd.

Views:262 Applications:44 Rec. Actions:Recruiter Actions:31

NIUM - Senior Executive/Manager - Payment Processing (3-8 yrs)

Chennai/Mumbai Job Code: 917508

What is the story?

Nium started out as InstaReM in 2015 with a vision to simplify the digital cross-border payments experience for complex markets. Over time, we grew into a global Fintech platform, regulated in over 40 markets and reaching 180 countries. Today we are a universal plug for financial services and our BaaS offering straddles cross-border payments, card issuance and collections by way of capability. We have clients in all 6 continents and have diversified our offerings to meet the needs of banks, financial institutions, SMEs, and New Economy businesses like eCommerce and online travel. We are a team of 400 people across 11 offices globally and growing. Our vision is to embed world-class financial services into every platform we touch.

Our network is powered by our portfolio of licenses, hard-earned by building trust with financial regulators in over 38 countries. This combination of regulatory and tech assets is unique to NIUM and is at the core of our unique value proposition.

Where do you come into the picture?

You will be part of the Operations Team focusing on payment monitoring and processing for NIUM.

What would a day in your life @ NIUM looks like?

As a Senior Executive in our Payment Processing team you will -

- Liaise with internal stake holders (Compliance, Customer Service, Product and Technology) for processing of transactions for both our Retail & Institutional businesses

- Reconcile incoming customers money with their transactions and making sure their wallets have sufficient balance for execution of their transactions.

- Onboard new Institutional, SME and enterprise clients on NIUM's platform.

- Monitor, investigate and resolve payment processing issues.

- To verify statements for various bank and currencies before reprocessing or refunding transactions.

- Creating monthly Invoices for clients and tracking their settlement.

- Co-ordination with the Reconciliation and Finance teams for accounting queries, provide relevant information to ensure proper accounting is carried out.

- Work with Account Managers and Customer Service teams to resolve customer complaints.

- Publish MIS reports to the management and internal stakeholders.

- Organize workflow to meet department objectives.

- Work with Product and Technology teams to improve process efficiency and automation.

- This role will require you to work in a rotational shift environment. Also, given Nium operates across multiple geographies there are no fixed holidays and we follow a flexible holiday schedule

What expertise & experiences would you need to have to play this kind of role?

- Have a bachelor's degree/Executive Program with 3-4 years of experience working in Payment Processing

- Can prioritize, organize, and execute tasks with minimal supervision.

- Demonstrates strong interpersonal and communication skills.

- Demonstrates ability to work with high degree of quality.

- Demonstrates strong problem-solving/Issue Resolution skills.

- Hands-on experience in MS Office and tools within it.

- Behavioral competencies - Customer-centric, confident, go-getter, inquisitive, comfortable to multitask on systems, can relate to Tech as an end-user, team player, flexible, looks for improvements in pursuit of operational efficiency.

Join the world of Open Money @ NIUM

NIUM is on a mission to transform global financial infrastructure. We are driven by our co-created values of teamwork, innovation, customer obsession, and accountability. These are not just buzzwords; they are how we do business every day and owned by every employee at NIUM. We create new rules and new possibilities for a world of open money

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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