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30/10 Archana
Recruiter at Ninjacart

Views:3194 Applications:77 Rec. Actions:Recruiter Actions:73

Ninjacart - Regional First Mile Operation Head (5-12 yrs)

Delhi NCR/Mumbai Job Code: 758977

What you will do? | Responsibilities : 

- Own the end to end First Mile Operations and ensures the end to end smooth running of logistics operations for the region

- Ensure availability of adequate and trained manpower at Facilities and Region as per manpower and business plan

- Responsible for the reduction in cost and increase in productivity for the region

- Ensure SOP Adherence in the region at all times.

- Ensure commercial and statutory compliances are met along with the support of teams in the region

- Maintain the cost of operations as per budget in the region

- Ensuring Regional Performance reporting periodically

- Benchmarking with Competition by updating regarding First-Mile Delivery solutions, coping up with latest trends, innovations and industry best practices

- Driver key operational and customer service metrics consistently

- Manage cost, quality, and efficiency to achieve operations SLAs

- Ensure the system and ops level guidelines strictly adhere to the respective facilities in the region

- Influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business

What you will need to have | Requirements

- MBA/PGDM from a Tier I Tier II college

- 5 to 9 Years of relevant experience. Preferable Companies/Industries -> Logistics & Supply Chain, Courier companies (Gati, Bluedart, etc.), E-commerce, FMCG

- Operational Knowledge of Logistics/ Couriers/Retail/FMCG/FMCD industry

- Should have complete control, ownership, and accountability in managing the facilities in their region

- Has the ability to manage all environmental bodies such as Government officials and compliance inspectors, local authorities and non-governmental bodies in the region

- Preference will be given to those candidates who have the knowledge and skill of leading large operations and support teams in the area or region

- Has the ability to identify, analyze and propose solutions for effective and efficient Regional operations

- People Management: - Ability to handle a layered team of more than 40 in an effective way and specify tasks and effective utilization of the available resource

- Data-Driven:  Innate sense towards data & strong grip over operations metrics. Experience in process improvement and lean techniques

- Process Adherence: Ability to bring rigor to the process and SOPs to ensure we build consistency and reliability on a day to day basis and scalability in long-term

- Personality:  High Energy, go-getter, and proactive personality. Should be a self- starter and should be able to work independently, take end-to-end responsibility and accountability for results

Women-friendly workplace:

Maternity and Paternity Benefits

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