niki.ai - Associate Product Manager - User Experience

About Niki.ai:

The company provides a simple and easy to use chat interface in the form of its AI-powered bot, Niki, to shop for numerous products and services like movie and bus ticket booking, hotel and cab booking, utility bill payments, mobile recharges, local deals and laundry service, to name a few. To the businesses, it provides a plug and play technology in the form of Niki SDK that can be easily integrated everywhere including operating systems, on messaging platforms like Facebook Messenger, and on the brand's applications (Android, iOS and Web).

Roles and Responsibilities :

1) Owning & leading FE interfaces (android, iOS, Web) UI and UX

2) Identifying user pain points and prioritizing area for improvements

3) Owning & leading conversational UX, setting up roadmap for conversations

4) Setting up guidelines & processes for UI and UX improvements

5) Team building

Skill Set required:

1) Experience in working on Front end apps in a leadership postion

2) Experience in performing usability studies, user research, quick hypothesis validation

3) Experience in taking data driven decisions

4) Atleast 2-3 years of FE-PM/leadership experience

5) Understanding of design principles, chat interfaces, design-product-tech interaction.