Nibav Lifts - Vice President - Business Operations & Expansion

Key Responsibilities:

- Develop and execute business expansion strategies to drive market growth and penetration.

- Identify and evaluate new business opportunities

- Lead retail and distribution excellence by optimizing supply chain and operational networks.

- Ensure P&L management, cost optimization, and financial performance, driving EBITDA growth.

- Lead cross-functional teams to deliver operational excellence across logistics, production, and customer service.

- Oversee CAPEX & OPEX planning to enhance efficiency and scalability.

- Continuously monitor and improve key operational KPIs for sales and operations alignment.

- Develop and implement customer experience strategies to enhance retention and satisfaction.

- Drive business strategy and performance optimization by leveraging analytics and market insights.

- Implement technology-driven solutions to improve service delivery and operational efficiency.

- Lead, mentor, and develop high-performing teams across operations, logistics, and customer service.

- Collaborate with finance, sales, and marketing teams to align operational goals with business objectives.

Qualifications & Skills:

- Proven experience (12+ years) in B2C industries (EdTech, Telecom, FMCG, Retail) in an operations leadership role.

- Strong expertise in P&L performance, operations excellence, and business expansion.

- Experience in CAPEX & OPEX planning, EBITDA optimization, and financial performance management.

- Demonstrated success in retail and distribution excellence, customer experience, and logistics management.

- Strategic thinker with a hands-on approach to problem-solving and execution.

- Strong leadership, stakeholder management, and communication skill