Key Responsibilities:

- Collaborating with other senior management to formulate strategy.

- Direct and manage operations across all global locations to ensure alignment with company objectives.

- Monitor key performance indicators (KPIs) and ensure efficiency across all operational areas and set KRAs.

- Ensure seamless integration of new business operations and markets into the global operations structure.

- Collaborate with top executives to develop a strategic plan for scaling and improving global operations.

- Keep abreast of global market trends, identifying opportunities and challenges.

- Oversee the global operations budget, ensuring optimal resource allocation and cost-efficiency.

- Identify potential risks in global operations and develop strategies to mitigate these risks.

- Ensure all operations comply with local and international laws, regulations, and industry best practices.

- Oversee the implementation of new systems and technologies as required.

- Ensure best practices are shared and standardized across all operational locations.

- Coordinate customer service operations and find ways to ensure customer retention.

- Manage contracts and relations with customers, vendors, partners and other stakeholders.

- Evaluate risk and lead quality assurance efforts.

- Mentor and motivate teams to achieve productivity and engagement.

Exp: Minimum 10 Years.

What we're offering:

- Excellent Salary.

- Training and full support by giving you the knowledge and confidence needed for greatness.

- Amazing growth prospects and upward mobility.

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