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14/09 Srinivas Sangam
Human Resources Site Lead at Netcracker

Views:119 Applications:22 Rec. Actions:Recruiter Actions:0

Netcracker - Senior Business & Solutions Analyst (5-15 yrs)

Pune/Maharashtra Job Code: 1154881

Senior Business and Solutions Analysts (BSS)


Description:


If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.


What's in it for you? :


At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave.


What you'll do :


- Build expertise on Netcracker product suite, primarily BSS (CRM, Catalog, CPQ, Order Mgmt., Loyalty Management, Customer Problem Management (Service Assurance) & Channels);


- Represent technology in Client workshops, manage system demos, presentations (offsite/ Onsite);

Collaborate with backend/Dev teams for managing Product Demos, server configurations;


- Perform As-Is discovery and due diligence of Telco business/IT systems for the scope of work/change;


- Elicit, Clarify and Decompose Business requirements into EPICs, User stories (including NFR);


- Conceptualize and define E2E solution for a given business, functional domain;


- Identify cross-system requirement dependencies and mitigate potential design gaps;


- Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.;


- Participate in cross-functional technical solution assessments and provide estimations;


- Perform Design Walkthrough to development, QA teams and support implementation till UAT;


- Strategically assess clients business and identify improvement opportunities;


- Participate in change control process for any upcoming requirement and design changes;


- Troubleshoot production problems and provides design support, keep all parties informed;


- Continue to build expertise on latest technologies and trends in Telecom Industry


Required Qualifications for Sr. Business Analyst:


- Min. Bachelor's degree or equivalent combination of education and experience;


- 5-15 yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services;


- Proven experience in a customer-focused techno-functional role;


- Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA;


- Hands-on experience on various COTS or open source products & technologies, primarily around BSS domain;


- Proven experience in Requirements mgmt. and Solution Design;


- Expertise in authoring various Solution Design, Integration & Data Model artefacts;


- Knowledge of Agile software development (Product Owner, SCRUM Master certification is plus); Project Management skills and good International experience


Success Factors :


- Solve complex problems by taking a new perspective using existing Product/project solutions;


- Mostly work independently, with guidance in more complex situations;


- Ability to work and adapt to a rapidly changing environment;


- Ability to lead functional teams or projects


- Strong team-work & interpersonal skills to interact with customers and team member


- Strong analytical, reasoning and organizational skills are essential;


- Strong communication, presentation and facilitation skills


- Ability to work in a distributed team environment across multiple time-zones


- Ability to apply business and management consulting skills


- Good personal computer and business solutions software skill


About Digital BSS Practice in Netcracker:


Digital BSS practice is part of Netcracker's Solution Delivery unit, primarily focused on client delivery projects across North America, LATAM, Europe and EMEA regions. The practice is spread across Bangalore, Pune, Hyderabad and NCR offices and has over 100+ members.


Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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