Business Analyst- OSS/OM

Description:

Experience & Requirements:

- 9+ years of Telecom experience.

- 6+ years of recent experience as a Business Analyst working on requirement analysis, design, development/customization and testing of complex technology solutions in Telecom Domain covering OSS.

- Must have experience in implementation of at least one OSS solution for a Medium/large telecom operator.

- Solid understanding of telecom product catalog and OSS service provisioning/fulfillment processes; OPF/Order management/Order processing

- Good understanding of any of Resource Inventory, Activations, Integrations, Discovery & Reconciliation modules would be an added advantage.

- Experience on any COTS product would be an added advantage.

- Good understanding of REST API would be an added advantage.

- Good understanding of telecom technologies like access network, mobile network (HLR/HSS; 3G/4G/5G) would be an added advantange.

- Knowledge of Microservices architecture would be an added advantage.

- Solid understanding of BPMN and UML (business process notation).

- Must have experience in direct customer interactions.

- Must have good written and verbal communication skills.

- Strong BA background, preferably in an internet/software development company.

- Understanding of software development best practices and standards used in project lifecycles.

- Experience working at customer locations and/or distributed teams would be an added advantage.

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