Netcracker - Business Analyst - Order Management/Order Processing Fee Domain

Business Analyst (OPF / OM - Order Management)

Description :

Business Analyst

If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.

What's in it for you?

At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave.

What's in the scope of this role?

- Build expertise on Netcracker product suite, primarily Order Management

- Represent technology in Client workshops, manage system demos, presentations (offsite/ Onsite)

- Collaborate with backend/Dev teams for managing Product Demos, server configurations

- Perform As-Is discovery and due diligence of Telco business/IT systems for the scope of work/change

- Elicit, Clarify and Decompose Business requirements into EPICs, User stories (including NFR)

- Conceptualize and define E2E solution for a given business, functional domain

- Identify cross-system requirement dependencies and mitigate potential design gaps

- Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.

- Participate in cross-functional technical solution assessments and provide estimations

- Perform Design Walkthrough to development, QA teams and support implementation till UAT

- Strategically assess clients business and identify improvement opportunities

- Participate in change control process for any upcoming requirement and design changes

- Troubleshoot production problems and provides design support, keep all parties informed

- Continue to build expertise on latest technologies and trends in Telecom Industry

What skills and experience will you need for this role?

- Min. Bachelor's degree or equivalent combination of education and experience

- Strong IT experience with significant exposure to Telco Industry Practices, Products & Services

- Proven experience in a customer-focused techno-functional role

- Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA

- Proven experience in Requirements mgmt. and Solution Design

- Expertise in authoring various Solution Design, Integration & Data Model artefacts

- Knowledge of Agile software development (Product Owner, SCRUM Master certification is plus)

- Project Management skills and good International experience

- Solve complex problems by taking a new perspective using existing Product/project solutions

- Mostly work independently, with guidance in more complex situations

- Ability to work and adapt to a rapidly changing environment

- Ability to lead functional teams or projects

- Strong team-work & interpersonal skills to interact with customers and team member

- Strong analytical, reasoning and organizational skills are essential

- Strong communication, presentation and facilitation skills

- Ability to work in a distributed team environment across multiple time-zones

- Ability to apply business and management consulting skills

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers

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