Business Analyst/Implementation Manager
- To lead all implementations for small to large scale clients including Admin customization and Data migrations.
- The job entails working with technical resources in India to ensure successful implementations so as to help the Customer Success team achieve its timeline and quality.
Title : Business Analyst/ Implementation Manager
Job Timing : 11:30 am-8:30 pm(IST)
Job Location : Noida
Role and Responsibilities :
- Understanding the product implementation needs and plan work accordingly
- Controlling quality of all the deliverables
- Identifying, managing and controlling changes provided by customer
- Estimating resources required for completing the implementation on time
- Assigning tasks to resources and supervising their work
- Tracking and reporting progress to Customer Success team
- Communicating implementation status and issues to the Customer Success team
- Interact with Success Team about the data migration issues
- Managing and resolving implementation issues
- Successfully completing the implementation within time
- Responsible for mentoring and training new employees
Preferred Skills :
- Industry Experience : 2 - 4 years experience in Software Company.
- Prior success in handling similar implementations for the customers (related to Sales-force technology) will be an added advantage.
- Exceptional written and communication abilities.
- Education : Bachelors Degree. Masters Degree Preferred
- Shift timing : 11.30 am- 8: 30 pm
Company Profile: Navatar Group
http://www.navatargroup.com
Navatar Group is a leading provider of cloud computing for Wall Street firms, with customers in more than 40 countries. Navatar's financial cloud solutions for private equity firms, M&A advisors, capital markets, asset management and banking are used by leading banks and financial institutions worldwide. One of the top ISV partners of salesforce.com, Navatar is headquartered on Wall Street, New York with offices in India
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