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30/01 Mamta Chauhan
Manager - Talent Acquisition at V-Konnect Associates

Views:1732 Applications:125 Rec. Actions:Recruiter Actions:34

National Service Head - Consumer Durable (8-15 yrs)

Bangalore Job Code: 659354

- Responsible for overall operational issues on day-to-day as well as long-term deliverables with regard to servicing of kitchen appliances

- Manage a Service Team to achieve Key objectives set by the business.

- Coordination with Team and able to build competitive level between team to achieve SLA

- Communication, presentation skills with Good knowledge on Excel to make Multiple MIS reports

- CRM monitoring and controlling ageing calls for achieving SLA

- Ability to give technical/soft skill trainings for Service team to make service delight

- Warranty Consumption and inventory control by regular Data monitoring.

- MSL Planning and coordination with HO to get it deliver on time to respective locations

- Customer & Dealer satisfaction through good/on time service delivery

- Ability to generate service revenue.

- Willing to travel to market on regular basis

- Able to execute& Control Company polices in market.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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