Upgrade to Pro Member
Principal Consultant at Vitasta Consulting Pvt. Ltd.
Views:3340 Applications:267 Rec. Actions:Recruiter Actions:17
National Head - Sales & Strategy - B2C Vertical - BFSI (10-15 yrs)
Designation: National Head B2C - Sales and Strategy
Experience :10-15 yrs
Responsibilities:
Business Strategy and transformation :
- Develop business plans in consultation with key stakeholders including top management with a focus on business strategy formulation and business development
- Identify and implement digital sales transformation projects throughout the sales journey including improvement in lead generation and conversion, customer experience, sales productivity, etc.
- Formulate strategy, arrive at prioritized solutions and ensure timely execution of projects
- Develop & implement innovative sales and marketing strategies that increase product awareness, customer acquisition, market share, penetration and revenue
- Strengthen digital acquisition business
- Manage and improve end to end digital acquisition model and increase % share of digital acquisition
- Formulate innovative solutions including predictive dialing workflows to maximize lead conversion and ensuring lead call TAT is close to real-time
- Track and improve STP conversions in order to increase % customers opening accounts on their own
- Work closely with training and quality team to improve call quality standards
- Work closely with the Marketing Team to manage the desired lead flows
- Achieve acquisition and business targets
- Achieve business numbers in terms of accounts, margin, cost of acquisition etc. for entire B2C vertical of the business
- Work closely with support departments like marketing, learning, and development, human resources etc.
- Develop reward and recognition programs to achieve the desired business plan numbers.
- Set up new businesses and develop strategies as well as operational excellence strategies to sustain business growth in a constantly changing, fast-paced environment
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
