Domain Head - Banking and Financial Services at impeccable HR consulting Pvt. Ltd
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National Head - Hard Collections - Retail Finance - NBFC (10-25 yrs)
Looking for national head for hard collection in retail finance with a leading NBFC in Delhi.
Department/Team : Collections
Reports to:
Line Manager : Head of Collections
Functional Manager : Head of Collections
Key Responsibilities:
Hard Collections Management and Target Stratagem:
- Responsible for hard Collections Phase and deliver the targeted performance and costs
- Actively participating in designing & implementation of hard collection process & compliance
- In line with the requirement with the coordination of process desk
- Identification of early bucket frauds / skips / tough cases and referring to RCU for actions
- Ensuring Portfolio reviews of FC collection Soft staff, Soft collection Agencies. Publishing of monthly performance of channels with the help of ACM's
- Develop low cost collections Model and Minimize cost of collections for Soft bucket collections
- Giving triggers to management in terms of risk / skip analysis of various business segments / regions etc through analysis of specific portfolio
Project Management & Collections Strategy:
- Define & Design various process for soft collections to improve performance matrix across soft collections buckets
- Optimization of Cost of Collections
- Adhoc & time to time designing of new Collections contests based on the month, region, etc.
- Giving triggers to management in terms of risk analysis of various business segments / regions etc through analysis of specific portfolio
Supervision of Collection Module & development of the same
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