National Head - Distribution - IT Products
Industry : IT Hardware.
Job role : Team Management/ CRM
- Building & strengthening relationships with key accounts, opinion leaders, thereby ensuring high customer satisfaction by providing them with complete product support.
- Interacting with clients on a regular basis for efficient and effective execution of plans and providing redressal for their queries.
- Managing the development of training curriculum, formulating and reviewing training outlines and determining appropriate instructional methodologies and formats.
Account Management / Business Development :
- Identifying new streams for revenue growth & developing sales & marketing plans to build consumer preference.
- Positioning Dell products in all major accounts.
- Conducting competitor analysis by keeping abreast of market trends & achieving market share metrics.
- Brand image building and awareness campaigns.
- Conceptualizing and implementing Promotional campaigns such as Road Shows, Exhibitions, etc.
Channel Management & Distribution :
- Identifying and developing channel partners for achieving business volumes consistently and profitably.
- Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation.
- Ensuring cost effective logistics operations across the distribution channel and monitoring availability of requisite goods at the various sales outlets/ channels. Evaluating performance & monitoring of dealer sales and marketing activities.
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