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13/06 HR
HR at Michael Page

Views:561 Applications:135 Rec. Actions:Recruiter Actions:0

National Focus Accounts Manager - Research/Healthcare (10-15 yrs)

Mumbai Job Code: 1109820

National Focus Accounts Manager


Job Description


- Establish the strategy to build long term relationship with the Key Accounts for the country.


- Implements sustainable action plans to establish as a Brand among the Key Accounts that will contribute to the high growth opportunities

Client Details : Offer services and products that help customers around the globe in laboratories and clinics, on production lines and out in the field. We're a driving force in the research, healthcare, industrial and applied markets,

Description :

Responsibilities :

- Develop strong relationships at the key customer accounts to build a strong partnership for expanding the business opportunities across all divisions.


- Develop and implement an account plan to grow the revenues at the account above market average.


- Deliver on revenues on the Annual Sales Plan in line with Sales budget defined.


- Monitor product mix performance & implement corrective measures where necessary


- Be accountable for the commercial performance & growth in share of wallet of the Focus account


- Work with the BU sales teams to manage price / performance matrix and optimize & capture price where possible.


- Produce monthly prospect pipeline & forecast


- Take a hands-on approach, and act as escalation point for all customer & system issues.


- Collaborate with Service In charge to develop joint initiatives and provide appropriate customer care according to CAS measure.


- Work with cross divisional teams to meet the objectives and goals of the focus account program


- Facilitate executes necessary seminars, meetings etc with Key Decision makers of the account, along with respective divisions in India.


- Build connects with Global Account Managers/decision makers in respective divisions.


- Follows up on actions post these meetings & enables the internal sales/operations process to deliver product or service.


- Build strong communication with the sales, service and operation teams that support the account to establish high CAS scores which should be at least 5 basis points above company CAS.


Key Relationships :

- External : Decision -makers within the key accounts

- Internal : Sales/service/application representatives and BU heads/sales managers that work with the respective account.


Profile :

- Post Graduate / Graduate preferably in Science with Account Management experience of working in a complex, matrix environment.

- 10 to 15 years' experience for National focus account Manager / 7 to 10 years for Focus account Manager


- MBA / Management qualification preferred.


- Proven experience in handling major Pharmaceutical and Bio Pharmaceutical key accounts.

- In depth knowledge of Pharmaceutical /Bio Pharmaceutical workflows that contribute to growth drivers in the sector.


- Experience of managing key relationships, execution of contracts in the key accounts.


- Strong communication, presentation and negotiation skills.


- Should have the experience in leading direct & indirect teams to deliver results


- Strong analytical skills and problem-solving skills


Job Offer :

- Opportunity to work with a leading American MNC serving healthcare industry

- Best industry compensation and opportunity to grow exponentially

Contact - Yashi Yadav - +91 22 4236 3250

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This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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