Senior Consultant at Spectrum Talent Management
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National Customer Marketing Manager - FMCG (3-13 yrs)
KEY RESPONSIBILITIES :
- Helping the verticals in the Trade BU meet their top line sales objective
- Work closely with the BU Head Trade, National Sales Manager - MT & GT and the 4 Branch Heads to deliver the sales plan
- Central point of contact between Sales and Marketing to align plans
- Work closely with PND and MND BU Heads on a channel strategy for their brands in chemist outlets
- Develop consumer promotion strategy with proper action standards and measurement criteria.
- In conjunction with the brand and BU Trade team formulate a consumer promotion strategy which enhances brand saliency and helps in achieving sales & distribution objectives.
- Deliver consumer promotion plans for Pediasure.
- Develop POP to effectively communicate consumer promotions.
- Develop and implement winning Point of Purchase strategies
- Formulate Point of Purchase strategy in sync with the brand objectives.
- Develop creative agencies/units which specialize in point of purchase design and implementation.
- Arm the field force with innovative POP tools to create heightened visibility for our brands in the market space
- Develop shopper engagement strategy to leverage the shopper/consumer touch points at the point of purchase especially modern trade.
- Develop brand activation programmes in the retail space to maximize reach and shopper interaction.
- Control and manage the ISP program in MT
- Develop category based propositions for key accounts to help ANI drive category growth
- Formulate category based commercial proposition for the key accounts in conjunction with the key accounts team
- Develop category and brand development initiatives for the key accounts.
- Involve in negotiations with key accounts to formulate annual business plans.
- Develop Trade Marketing Strategy to help achieve sales and distribution objectives
- Set up robust trade marketing activity calendar in conjunction with the brand objectives
- Set up system to update key stakeholders on SG&A spends
- Set up evaluation and measurement parameters for Trade Marketing Activities
- Ensure proper documentation of SG&A spends and distributor reimbursements
- Develop channel strategies for existing and new channels.
- Work closely to develop a strategy to motivate distributors / distributor salesmen and get them to drive the ANI business
- Develop a strategy for Chemist channel so as to drive throughput for ANI products
- Work closely with the regions to activate the semi w/s
- Sales plan for NPI and NPI tracking
- Prepare a sales launch plan for all NPI
- Track and measure the NPI launch for the first phase
Behavioral Competencies Required :
- Enable and Drive change
- Designing, implementation of plans, including the actions to be taken, their sequence and the responsibilities for each person or group involved. Removing constraints and barriers on action and initiative.
- Introduce the organization to new www for Customer Marketing
- Challenge existing systems and processes and recommend changes
- Ensure proper controls in all SG&A spends
- Developing People
- Having high expectations about the potential of staff and providing them with resources, coaching, feedback, training and stretching responsibilities to develop their capabilities
- Investing in training
- Retaining high performing individuals
- Customer Focus
- Focusing the team/organization on adding value to the customers (internal & external) and taking action to build customer/client value.
- Quick resolution of issues
- Providing value to the customer.
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