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07/01 Suvarna
Principal Consultant at Hire Cap India

Views:649 Applications:61 Rec. Actions:Recruiter Actions:36

National Collection Manager - Personal Loan (15-18 yrs)

Bangalore Job Code: 782903

JOB DESCRIPTION :

- Leading & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets

- Designing collection strategy, techniques, and procedures for front-end, mid-range & hard-core collections situation.

- Should have good experience of collections & knowledge of legal to manage the vintage pool. Specialization of working on skip pool is also required.

- Analyzing the delinquency reports and monitoring the trends in collections by referring to concerned areas & profile patterns and feedback conceptualizing & implementing recovery strategies in case of payment defaults.

- Suggesting guidelines for fraud control and checking segmentation of cases & briefing risk about a dangerous segment of sourcing

- Managing end to end collections for the unsecured lending business along with managing relationship with all key stakeholders

- Building a robust collection team and scaling up as business grows.

- You would be responsible to manage customer queries and complaints with an efficient redressal mechanism in place.

- You would also be setting up robust fraud management and operations practices to reduce delinquency ratios.

- You will work closely with bankers and other channel partners to facilitate business growth supporting sales teams.

The Successful Applicant :

- You should have at least 15 years experience working with a financial institution or NBFC dealing in unsecured retail lending collections

- Strong end to end collections experience in unsecured retail assets segment with understanding of credit appraisal cycle, underwriting, fraud management and operations.

- You should have strong presentation and communication skills and prior experience in a leadership role is a must.

- Opportunity to work with one of the leading NBFC known for work life balance and industry leading benefits

- Formulating & implementing strategies for improvements of collect inflows and reduction in bad debts.

- Framing Collection, possessions and legal recovery policies & process, customizing to suit local needs, setting up process, to implement and compliance by all channels. Ensure that the results are delivered while complying with Indian laws and best practices.

- Managing collection volumes for PAN India and recover charged off cases through legal tools and police intervention.

- Monitor bucket flow targets and prevention on loss provisioning.

- Setting up efficient system modules to manage the function.

- Responsible for regular/Monthly audit & compliance both internal and external investigation of suspected fraud.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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