JOB DETAILS :

Job Title : National Channel Manager

Location : Gurgaon

Direct Reporting to: Head of Business

JOB PURPOSE :

- The role holder will be responsible for the creation & management of the Channel network for the business at the National level. He would be responsible to devise a comprehensive Channel blueprint keeping in mind, the current requirements & the aggressive Channel expansion plans of the business.

- The role holder will detail the essentials for creating the desired Channel network keeping in mind the regional complexities of the geography as well as our business strategy.

- He would also be responsible to define operating norms, periodic assessment of the same & enable corrective measure to deliver an engaged & committed network of distributors & dealers across the country

- The role incumbent would be deft in a start-up like environment and brings to fore, a strong challenger mind-set with proven abilities to influence peers in the sales team & effect the channel development & management orientation for the business.

- At any given point, the National Channel manager must be evaluating the effectiveness of the Channel footprint and drive immediate changes, in case required, in relation to the organic & inorganic growth plans besides the numeric & weighted reach strategy of the adhesives business.

KEY RESPONSIBILITIES :

- Define & communicate region specific Channel footprint.

- Create & institutionalize distributor identification, due diligence, onboarding & management guidelines.

- Assessment of the current Channel, identify gaps & ensure sufficiency of inputs to bridge the gaps in the defined timelines.

- Develop Channel health matrices & periodic dipstick to measure effectiveness.

- Coach & train Peers & their teams to manage Channel as per the blueprint.

- Automate reports to ensure easy flow of the health index data to all stakeholders.

- Competitor analysis & Market Intelligence - Ideation to institutionalization of innovative Channel avenues.

- Create relevant RoI & Engagement models for the channel. I Club Plans & effectiveness on Loyalty index

- Design & roll out region specific Channel schemes & promotions and evaluate effeteness of the same.

KEY PERFORMANCE INDICATORS :

Measurable Deliverables :

- Distributor engagement Index scores. I Club / Loyalty programs.

- Channel schemes / promotions and the traction of volume.

- Identify Black/Grey Spots in the Channel map & fulfillment of the gaps across regions.

- Distributor Norms Training to the Field teams

- Process compliance & adherence.

- Retention & profitability of distributors.

QUALIFICATIONS, CERTIFICATIONS AND EXPERIENCE :

Minimum Qualifications : MBA from a Tier 1, top 10 B Schools.

Specific experience :

- Channel management role in a challenger brand in a fast-paced company for about 3 years & a prior channel sales experience of about 8 years.

Overall experience : 8 to 10 years, primarily in FMCG / Paints / Lubricants / FMCD companies.

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