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Nakoda Dairy - Operations Analyst - eCommerce Vertical (3-6 yrs)
Job Description :
- Overseas complete E-Commerce Operations from Shipment receipts to Order Management, Picking, and Order fulfillment.
- Managing front and back-end Website Operations - Order Processing, Inventory Management, Content Management,
- Customer Invoicing, Payment Gateway, Order's Follow-up with Delivery Partners.
- Oversee Warehouse Operations to exceed expectations for productivity, daily workflow, product availability & accuracy.
- Maintain the overall product catalogue for all Marketplace platforms.
- Upload new products on various online portals including Indian and International Marketplaces.
- Regularly maintain inventory on all websites and manage promotions.
- Coordinate with logistics team to ensure orders are dispatched on time.
- Preparing NDR (Non-Delivery Report) & RTO (Return to Origin) Report.
- Processing Purchase Orders fulfillment, dispatching and updating Docket Numbers.
- Respond to customer and supplier inquiries about order status, changes or cancellations.
- Customer correspondence, feedback & Complaints Management to focus on Customer Communication.
- Review Orders for completeness according to reporting procedures and forward incomplete Orders for further processing.
- Calculate Order costs, charges and forward the Invoices to appropriate accounts.
- Monitor Inventory transactions at warehouse facilities to assess receiving, storage and shipping.
- Troubleshoot and resolve Customer issues relating to supply of products.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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