MyOperator - Senior Product Manager - SaaS

MyOperator is everything that a business phone system needs and every day thousands of our customers use our products to give their callers a superior experience and simultaneously improve the service efficiency of their business operations. With B2B 6000+ MyOperator has emerged as leading SAAS player for India market. We are building from India and for the world.

We are looking for a Senior Product Manager (SaaS) to join our Product Management team in building innovative products that our customers don- t just use, but love. Our product management team here at MyOperator is motivated by releasing products that - wow- users, pushing the boundaries of what's possible and making those around them more productive and successful.

Key Responsibility Area :

- Converting business vision in product roadmap with regular market assessment and discussion with business teams.

- Help define product strategy and vision for MyOperator product (SaaS) and platform services (PaaS- Public APIs/integrations).

- Understand and lead analyses of the competitive environment, customers and product metrics to determine the right set of features to drive engagement and usage on MyOperator

- End-to-end ownership of key metrics, work with respective product owners to understand areas we need to measure and ensure the needle is moving in the right direction.

- Work cross-functionally to define problem statements, collect data, build analytical models and make recommendations

- Identify and implement streamlined processes for data reporting, dashboarding and communication

- Drive global product requirements definition, product planning and product design (including writing/reviewing PRDs/user stories) of new features and enhancements

- Work cross-functionally and with the Product Development team to bring features to live.

Requirements :

- Prior work experience of 5+ years in Product management, preferably with a B2B SaaS product/platform.

- Previous experience of leading a Team of Product managers/owners would be helpful.

- Strong understanding of mobile and Internet products, growth strategies, business dynamics, web analytics, modern web-based technologies, web-architecture, and user experience

- Strong analytical skills and hands-on with various wireframing and analytics tools