Job Description for Head - Key Accouunts (National Key Accounts Manager) based out of Mumbai:
Main Challenges in this Position:
- Execute annual plans for the MTR Product range including value, volume and margin targets through the National and Regional Chains/Key Accounts.
- Developing and nurturing productive long term relationships with National Key Accounts viz. Big Bazaar, ABRL, D'Mart, Metro, Walmart etc.
- Develop volume forecasts and plans.
- Develop long term strategies with the accounts for market strategies for area distribution encompassing outlet coverage, availability and visibility.
- Implement and administer sales systems, reporting, distributor policies, stock norms, application of credit and discounts, billing and collections.
- Work closely with Category/Consumer Marketing team to build merchandising tools linked to brand initiatives driving our key agenda of - Execution Excellence- in-store.
Responsibility and Mandate:
- Develop Sales promotion plans for delivering sales volumes.
- Develop, negotiate, sell and execute optimal TOT and ensure compliance.
- Develop appropriate marketing and activation calendars with the Accounts in alignment with the Overall Marketing calendar, trade promotions, NPD launches, etc.
- Analyse performance of Accounts at regular intervals to initiate corrective action.
- Designing suitable go-to-market strategy for the accounts to ensure 95% + Fill Rates while maintaining freshness of products.
- Develop in-store visibility plans in coordination with local Distributor's management; and follow-up to achieve timely & effective implementation
- Ensure periodic meetings at customer outlets to calibrate customer expectations, understand competitor plans in order to proactively counter competitive action.
- Lead development and of activation programs for the Modern Trade Channel.
- Analyze competitor activities to spot trends and patterns around their strategy to formulate suitable counter strategies
- Support Regional KAMs managing MT operations with promotion and trade marketing activities.
- Responsible for NPD listing in national accounts.
Main Tasks and/or Projects:
- Building Long term strategic winning relationships with National Accounts.
- Establishing systems and process in the KAM space.
- Formulate and implement Merchandizing strategy.
- NPD Launches.
Criteria for Evaluation:
- Sales Value.
- Sales Volume.
- Cost of Sales.
- NPD success.
- Customer Satisfaction.
- Success of Activation Programs.
- Merchandizing Strategy
- MIS- A&P Budget Management for Key Accounts.
Education & Experience:
- MBA with 10+ years of experience in Sales FMCG, preferably Foods with KAM experience of 6+ years.
- Experience in having managed national MT chains.-
- Experience in new launches and building new brands in MT.-
- Experience in developing and implementing successful activation programs.-
- Work Experience as a category specialist in the consumer side.
Competence/Skills:
- In-depth knowledge of FMCG/Foods Industry.
- Channel Partner Management Skills.
- Analytical Skills.
- Project Management Process Orientation.
- Consumer Marketing Exposure.
Personality:
- Good People Manager.
- Interpersonal Skills.
- Communication Skills.
- Keen learner and ready/willing to adapt to new environment.
Organization Chart: CEO - Chief Sales Officer - General Manager - Modern Trade and Alternate Business Channels- Head - Key Accounts(National Key Account Manager)- Regional Key Accounts Manager- Key Accounts Executive.- - -
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