MTR Foods - Manager - Human Resources

Main Challenges in this Position (or Company/Division/BU):

- Custodian of success of all Campus Programs and Trainee Programs in the organization.

- Recruitment, on-boarding, engagement and retention of all front-line sales personnel and Executives and Managers across all functions and locations.

- Engage with client population to successfully monitor the - pulse- of the employees to ensure a high level of employee engagement. Drive GPTW and Employee pulse surveys and action plans.

- Participate in cross-functional teams responsible for the development and implementation of HR initiatives.

- Review and analyse business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.

Responsibility and Mandate:

- Campus Programs

- Drive end execute Campus Programs end to end.

- Management Trainee Program

- Graduate Engineer Trainee Program

- Graduate Sales Trainee Program

- Summer Internship Program

- Technical Internship Trainee Programs.

- Collaborate with campuses for recruitment drives and facilitate scheduling with business leaders.

- Drive employer branding initiatives at Campuses.

- Pre-onboarding engagement of campus hires.

- Facilitate induction and orientation of campus hires.

- Effective implementation of program schedule and learning objectives in collaboration with business.

- Effective periodic review mechanism.

- Evaluation and feedback.

- Coaching and counselling of trainees.

- Drive process improvements and implement industry best practices.

- Recruitment:

- End-to-end recruitment from requirement gathering to on-boarding of all new joiners at the Executive and Manager bands and contract staffing in field sales and Retail (Namma MTR).

- Collaborate effectively with Business Managers to understand requirement, desired skills, knowledge and competencies.

- Effective use of external, internal and social media tools for hiring.

- Collaborate effectively with head-hunters.

- Ensure superior candidate experience at all times.

- Effective interviewing and feedback.

- Ensure audit compliance and documentation hygiene.

- Assist Head - Talent Management in driving SuccessFactors for Recruitment.

- Drive employee referral program.

- Drive process improvements and implement industry best practices.

- Build effective analytics mechanisms.

- Performance Management

- Assist Head - Talent Management in driving SuccessFactors for Performance Management and train employees.

- Coordinate with business functions with respect to Mid-year review and final appraisals.

- Partner with Head - Talent Management and business in appraisal normalisation and feedback sessions.

- Custodian of performance management process for all contract staffing. Build robust systems and processes and drive the same.

Compensation & Benefits:

- Partner with Head - Talent Management in providing compensation support including salary planning, benchmarking, approval of salary actions, promotions etc. for all White Collar employees.

- Execute salary planning, revision and benefits for contract staff in frontline sales and Retail (Namma MTR).

- Collaborate effectively with contract staffing vendors and ensure compliance with respect to all statutory requirements for contract staffing.

Criteria for Evaluation:

- Recruitment TAT and Quality of Hire.

- Effective management of contract staffing hiring and retention.

- Development and timely execution of the campus programs and processes.

- Development of the campus trainees (recruitment /retention /attrition).

- Process improvement and driving technology interventions in HR.

- Retention at Junior Management.

- Timely MIS, Dashboards and tracking of key metrics.

- Audit observations and improvements.

Education & Experience :

- Post Graduate Diploma in Personnel/HR Management or MBA in HR from a institute.

- 3+ Experience in managing recruitment, campus programs, performance management, operations.

- Experience and exposure to compensation and benefits desired.

Competence/Skills :

- Proven ability to manage end-to-end recruitment cycle.

- Familiarity with traditional and modern methods and techniques in areas of responsibility.

- Exposure in managing campus programs.

- Knowledge and exposure of competency frameworks.

- Experienced in managing employee engagement and culture building activities and interventions.

- Advanced organizational skills with the ability to handle multiple assignments

- MS Office proficiency (Excel-High; PowerPoint-Medium; Word-Medium).

- Strong task orientation.

Personality:

- Attention to detail with a liking for documentation (data, presentations, reports).

- Sociable, with well-developed interpersonal interaction skills.

- Cross-functional collaboration and influencing skills.

- Good team player.

- Initiative and drive to succeed and persevere in the face of odds.

- Willingness to work on assignments that require fast-paced learning.