MSCI - Team Lead - Talent Acquisition Operations

Your team responsibilities

The TA Operations Senior Associate role will manage a team of TA Operations Specialists and primarily supervise operations related to Talent Acquisition Operations while collaborating effectively with leaders in Talent Team, HRGs, and Process Leads across HR Effectiveness Team.

This role will need to demonstrate the ability and confidence to work with a global team with minimal supervision on a day-to-day basis. This role will report to the Head of HR Operations in which the candidate is expected to have a proactive attitude in taking full ownership of administrative duties in preparing performance metrics.

The role will bring visibility and exposure to manage and participate in HR Projects thus it would be imperative for the candidate to be able to build strong relationships across HR team, employees and hiring managers.

What we will offer you:

At MSCI, we provide competitive benefits programs in every region in which we do business. While our benefits plans vary in availability in our different locations, we offer a broad range of benefits that are part of the value you receive as a MSCI employee. Wherever you are with us, you will find benefits that can help ensure your health and well-being and contribute to your financial security.

Your key responsibilities

- Equip process mastery in the main core of TA Operations which includes:

- Interview Scheduling Management.

- Offer Letter Creation.

- Background Check coordination with empaneled vendors.

- Familiarity in HR systems i.e., Taleo and Workday.

- Hiring and onboarding facilitation of new hires.

- Provide utmost support to the Head of HR Operations in tasks related to:

- Performance metrics management via dashboard in PowerBI

- Project management and automation initiatives in liaison with HR partners and empaneled vendors

- Representation in process-related calls across stakeholders

- Responsible Workday superuser access in approving hire corrections, rescinds if necessary.

- Processing employee life cycle changes like transfers, job movements, terminations if necessary

- Handling all types of exceptional employee letter requests

- Coordinating with Process Lead for TL Operations for international transfers and managing the employee mobility and administration process in line with corresponding legislation and compliance procedures.

- Coordinating with Process Lead for TL Operations in requisition creation and management

- Handling employee queries and liaising with HR Partners on a daily basis

- Provisioning for conducting / implementing training programs

Knowledge in general administrative functions (included but not limited to):

- Maintaining accurate data in all HR Systems like Workday and Taleo on timely basis

- Monitoring the case management tool and be the first point of contact for general HR queries related to TA Operations

- Providing administrative support for annual or ad hoc HR projects

Your skills and experience that will help you excel

Desired experience and qualifications:

- 7-10 years of operations experience in HR Operations/Administration in a matrix, international organization

- Experience in process documentation and process mapping is preferred

- Experience working in a HR shared services setup is preferred

- Bachelor's or Master's degree in any field

Skills that will help you excel in the role:

- Superior Business English - verbal and written communication skills

- Intermediate skills in using Microsoft Office applications particularly:

- Microsoft Word - mail merge, comment and review

- Microsoft Excel - vlookup, pivot tables, minor macros

- Microsoft PowerPoint - concise presentation skills in 7 lines

- Microsoft Visio - process map creation, swimming pool lanes, etc.

- Microsoft SharePoint - creating paths, folders, limiting access/es.

- Strong experience in stakeholder relationship management experience with a proven record of accomplishment and experience

- Strong time management skills with the ability to handle multiple tasks and projects while managing the team on the other hand.

- Highly motivated self-starter with the ability to work individually for delegated tasks while managing the team on the other hand.

- Keen attention to detail and ability to multi-task.

Familiarity with using HR systems / technologies plus:

- Oracle Taleo

- Workday

- Power BI

- Experience working in the financial service industry is a plus

How we'll support you

Coaching, support and encouragement from experts in your team

Access to a wide range of learning opportunities to support your growth and development

Customizable learning journeys to help you navigate your professional development

Transparent performance-based compensation schemes

Employee Resource Groups: MSCI Pride, Black Leadership Network, Women's Leadership Forum, Women in Tech, Asian Support Network, All Abilities, Hola! MSCI and Climate Action Group.

About MSCI and our teams

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.

At MSCI diversity is at our core and inclusion defines our culture. Our people are empowered to maximize their potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work. We work, learn and grow together and we are committed to hiring and promoting qualified women, ethnic minorities and members of the LGBT+ community candidates, who have historically been underrepresented in financial services.

To learn more about life at MSCI please visit https://careers.msci.com or follow us on LinkedIn, Twitter, Glassdoor.

To all recruitment agencies: MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.