Description of Activity :

- Operations Management:

o Understand the SOP for data sourcing from internal stakeholders and setup process to track quality

o Do Independent process study and define the workflow, quality checks to ensure the accuracy of the data and partner with technology to improve the Quality assurance process

o Define and implement the appropriate Metrics for reporting to stakeholder on a regular basis (weekly/monthly).

o Monitor the team of Data operators who collect the data from various public sources such as company Website, Company's Annual reports, financial reports as per SOP

o Responsible for the quality of data collected by Data operators from Company annual statements, financial reports, Stock Exchanges.

o Perform RCA of the errors occurred and have necessary controls to avoid repetition.

o Independently manage the process includes daily deliverables, stakeholders' management, proactive approach, and process improvement initiatives.

- People Management:

o Focus on training pool of Juniors, and setting up of team workflows, process to detect data quality issues, metrics and KPIs.

o Consistent touch on Team members progress and helping team to acquire right level of trainings and skills.

o Develop Training plan and module that helps training new joiners and backfills.

- Delivery:

o Deliver quality assured data (financial/non-financial) as per agreed daily SLAs

o Work with internal stakeholders and downstream teams on meeting Service Level Agreements (SLA) on data Quality Assurance (accuracy, completeness, and timeliness).

o Create and implement the appropriate metrics on deliverables to the stakeholders and always ensure the agreed SLA is met.

- Process Improvement:

o Lead team Quality improvements by analyzing existing process and focus on areas for improvement, automation applying Lean Six Sigma, Balanced Scorecard, and other TQM approaches.

o Focused on process improvements including elimination of redundancies, brainstorming the process improvements ideas and partner with the engineering teams to improvise the current state of work.

Essential Skills

- Should have hands on experience on creating new process metrics, KPI and scorecard.

- Can independently manage the deliverables and stakeholders' expectations.

- Individuals with an analytical mindset who can analyze the data with strong attention to details to identify problems, trends/patterns, anomalies, issues within data and solve the issues.

- Familiarity with process and quality improvements

- Work schedules is in India time zone could extend into EMEA hours for meetings

o Adaptability and flexibility to work in a fast paced and changing environment

o Ability to work within a team-oriented environment across hierarchies, functions and geographies

o Ability to communicate with various internal and external parties globally.

- Intent in automation and carry supporting skills like advanced excel knowledge, building dashboard using PowerBI, and automation through Jupyter/Python notebooks etc.

- Have high interests to learn new things and willingness to take and deliver challenging work.

Good to have:

- Have sound knowledge on capital markets and functioning of the markets (Exposure to various financial products like Equities, Fixed Income, Derivatives, Commodities, Corporate actions etc.)

- Knowledge about Financial Statements like Annual reports, Income statement, Balance Sheet, and Cash flow statement

Desired Experience

5-10 years of full-time professional experience in:

- At least 5 years with people management experience in operations, back-office, KPO set-up.

- Experience in a global financial institution or shared service firm.

- Research background a plus (Economic, Environmental, Industry or Sector)

- Experience in Annual Report analysis and reporting a big plus.

- Master's Degree in Business, Environmental Science, Public Health or Climate Management a big plus.

- Have sound technical knowledge who can handle the data analysis and ability to learn the financial product and Finance statements.

- Experience in data quality and automation related roles, Business analysis, analyzing existing process and reengineer to achieve efficiency and improved quality,

About MSCI and our teams

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.

At MSCI diversity is at our core and inclusion defines our culture. Our people are empowered to maximize their potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work. We work, learn and grow together and we are committed to hiring and promoting qualified women, ethnic minorities and members of the LGBT+ community candidates, who have historically been underrepresented in financial services.

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