Senior Product Designer

Location: Bangalore

Reporting Line: Head of Product

- At MoneyOnClick we are building India's largest financial services brand for the 500 Mn lower middle-income customers in 4000+ small cities (which we call - India 4- ). This customer segment has very little penetration of formal loans, insurance or saving products as existing financial service players see this segment as risky and non- profitable. We have created custom lending, insurance and saving products that are tailor-made to serve the needs of India-4 customers.

- To reach these customers at low CAC, we have built a proprietary tech enabled offline- to-online social distribution channel where we have onboarded thousands of financially literate free-lancers such as LIC agents and junior financial sector employees in 1000+ cities. Our fully automated social partner app is available in 6 Indian languages and helps us manage these partners remotely without any physical presence.

- The general perception is that this customer segment is highly risky and non-lendable. We are happy to share that we have been able to maintain near 0% default rates despite Covid19. Our proprietary ML based family underwriting where we evaluate the P&L of the family and give a joint liability family loan has helped us maintain these low default rates.

- We have achieved Operational profitability and are on-track to reach EBITDA+ by end of 2021.

Fund Raise

Fund Raise: $10.25 million

Stage: Series A (Raised- June 2021- Not Yet announced)

Leadership Team:

Vishal Chopra, Co-Founder & CEO:

- Ex-CBO Lendingkart - India's largest Fintech Lender ($150Mn+ fund raise)

- Fist hire of Amazon India - part of the leadership team that launched Amazon.in

- Regional Director, Souq.com - largest e-commerce player in the Middle East. Raised

$425Mn, acquired by Amazon

- MBA, ISB Hyderabad

Himanshu Gupta, Co-Founder & COO:

- Ex-VP and Head of Data Science, Lendingkart - created AI/ML models and maintained

NPAs < 2% vs 8% industry avg

- Data Scientist, IHS Markit

- BTech, IIT Delhi

- 10+ years- experience in AI/ML

Founding Team:

Head of Collections:

South India Head-Collections, Bajaj Finance; managed 800-member team

Head of Product:

BTech, IIT Kanpur; Product Leader at Lendingkart and Flipkart

Head of Technology:

Btech CS, IIT Kanpur; Tech Leader at Paytm and Medlife

Head of Business:

Operations Leader, Lendingkart

Head of Marketing:

Head of Acquisition Marketing, Meesho

Head of Credit Ops:

Regional Head, HDB

Job Description:

- Being involved in user research to understand the use cases and behaviours of our users.

- Setting up best design practices and communicating extensively across the organisation related to work.

- Understand and articulate the information architecture, customer journey, Empathy diagrams and processes surrounding the user experience.

- Create wireframes, mock-ups, and prototypes to effectively communicate design.

- Break a long- term user experience vision down into concrete steps for agile development.

- Take a user- centred design approach and rapidly test and iterate your designs using data.

- Collaborate with UI developers to implement pixel perfect strategies that ensure technical success.

- Understand and own user engagement and performance data (metric tests, usability studies, user flows),

- Manage and lead the team to achieve business & customer goals.

- Identify opportunities to improve our cross-functional collaboration and the quality of the final product.

Attributes we are looking for:

- 4+ years of experience working in Interaction Design or UX roles, particularly consumer mobile & web applications.

- Proven track record of designing for consumer applications for Bharat Users (Tier 3 and Tier 4 India) and ensuring adoption at massive scale.

- Excellent communication skills and great attitude.

- Enjoy engaging with multiple stakeholders to understand and solve challenges.

- Must be able to work independently and enjoy working at a fast-paced start-up environment.

- Mastery of design tools such as Figma, Adobe XD, and Sketch.

- Experience and/or good understanding of adaptive & responsive frontend technologies such as React JS, JavaScript, HTML, CSS, AJAX and JSON is a great plus.

- Education Qualification: Bachelors or master's degree in fine arts, graphic design, multimedia or a related field preferred.

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