Mondelez - Solution Process Expert - MTI - Manufacturing Systems

Mondelz India Foods Ltd is a leading global confectionery & snacks company. It began its operations in 1948 by importing chocolates. After 60+ years of existence, it today has six company-owned manufacturing facilities at Thane, Induri (Pune), Malanpur (Gwalior), Sricity (Andhra Pradesh), Baddi (Himachal Pradesh), and Hyderabad and 4 sales offices (New Delhi, Mumbai, Kolkata and Chennai). The corporate office is in Mumbai.

We operate in five categories in India - Chocolate, Confectionery, Beverages, Biscuits, Gum and Candy and market 11 Power Brands which include Bournvita, Dairy Milk, Halls, Gems, 5 Star, Choclairs, Perk, Celebrations, Bournville, Tang & Oreo. Mondelez India Foods Ltd dominates the chocolate market in India with approximately 70% share of the market.

Purpose of the role :

- Responsible for system activities within the Manufacturing business process area. This includes the analysis, design, and governance of implementation of system changes to increase effectiveness and efficiency aligned with corporate strategies. Colleague will work in a cross-functional environment and collaborate closely with Global / Regional ITS and BPE (Business Process Excellence) teams to optimize both SAP and integrated non-SAP systems and processes. Position will require both strong technical skills and business acumen to facilitate/support the development of technology and capability changes in Manufacturing apps and technology.

- Position must understand integration points within an integrated ERP system (i.e. SAP ECC), standalone, SAAS, and control systems. Good working knowledge of Manufacturing systems and business processes.

Main Responsibilities :

- Translate business needs into functional requirements. Define what the capability must achieve including how to measure success.

- Responsible that solutions are robust, strategically aligned and efficient to deliver and maintain.

- Understand the connection of the process and solutions, upstream and downstream

- Implement best practices to continually improve performance of solutions, to achieve the long term strategic goals.

- Deep understanding of the solutions supporting the Manufacturing business processes.

- Responsible to ensure system integrity and design is upheld and changes verified.

- Troubleshoot and implement solutions to complex requirements.

- Create and maintain plans to best enable longevity and performance of systems architecture and deliver key business drivers.

- Collaborate with the relevant partners and stakeholders to ensure project and operational performances are met.

- Own global solution and understand E2E business work processes to develop fit-for-use applications

- Working with globally distributed, cross-functional teams to understand new business requirements/gaps and design new solutions.

- Helping the business understand system impacts to process improvements and changes

- Writing functional specifications

- Creating and executing test scripts on new and existing functionality

- Working with external partners to implement new functionality according to business requirements

- Completing or overseeing SAP and non-SAP technical and application changes

- Preparing documentation and conducting training

Career Experience Required & Role Implications :

1. Proven knowledge of IT Solution Architecture, Manufacturing Work Processes, and Manufacturing IT/OT Environments.

2. Able to influence others based on earned respect and experience. Effectively negotiates with others for actions or buy-in to maximize win-win outcomes. Ensure the sharing of 'appropriate lessons learned'.

3. Interacts with senior management from business and technology disciplines to keep them informed appropriately and present and deliver highly complex solutions as needed.

4. Proven analytical and problem-solving abilities.

5. Worked in manufacturing environment.

6. Multi-country stakeholder management and delivery is important.