Role Objective: - The role requires rigorous management of end-to-end Logistics operations pertaining to order processing and driving proactive engagement with the 3PL service providers & different teams of Moglix to drive positive customer NPS Role Responsibilities - Ensure optimal Logistics modes, routing, equipment, or frequency are being followed by the team - Rigorous follow up with 3pl courier providers and ensure on time deliveries - Provide quick resolution of the operation challenges, query, concern - END to END shipment closure including forward as well as RTO - Prepare and manage data for in transit, Damaged and RTO shipments - Follow up with the warehouse and ensure timely dispatches - Align with transporters and ensure timely pick up and deliveries - Execute strategies and insure to get desired outcomes - Maintain metrics, reports, process documentation, customer service logs, or training or safety records. Key Stakeholders - Supply team/ Sales team to drive order fulfillment & logistics to streamline middle & last-mile delivery as per required sales plans/ online orders - Finance Team/Customer Support Team to ensure timely payouts, including incentives or penalties as applicable to the transporters and define SLAs with them - Transporters & 3PL providers to manage transporters to help achieve high customer NPS and also drive transportation to improve TAT & reduce cost

Bhubaneshwar

Cuttack

Jamshedpur

Kolkata

Odisha

Moglix.com - Warehouse & Logistics Operations Role 

Moglix.com - Warehouse & Logistics Operations Role  ,Job Description for Moglix.com - Warehouse & Logistics Operations Role  in Mogli Labs (India) Private Limited in  Bhubaneshwar Cuttack Jamshedpur Kolkata Odisha for (4-7) years of experience. Apply Now!

Job Description for Moglix.com - Warehouse & Logistics Operations Role  in Mogli Labs (India) Private Limited in  Bhubaneshwar Cuttack Jamshedpur Kolkata Odisha for (4-7) years of experience. Apply Now!