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14/10 Stalin
Director at Nastech Consulting

Views:2742 Applications:84 Rec. Actions:Recruiter Actions:14

Mobilization Solution Architect - F&A/Transition Domain - BPO/KPO/LPO (10-27 yrs)

Chennai/Mumbai Job Code: 753744

Responsibilities/Authorities

(Briefly describe the main tasks, responsibilities/authorities, of the job.)

- Work with various functions of the BPO centre like Finance, HR, IT etc to ensure operational setup of the deal.

- Experience in supporting cross-functional (operations, transition/migration, solution development etc.) global teams in continually identifying and effectively capturing new and previously identified BPO/KPO/LPO service opportunities

- Successfully executed short / long term projects and transitions with extensive experience of developing procedures, service standards & operational policies for business excellence

- Well versed with Managing operations inclusive of conceptualizing & implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics

- Provision of inputs to the onshore Deal team. Assist deal teams in sales pitches.

- Client Liaison and management of client relationships in support of the above

- Provision of a smooth and successful transition from Client Onshore to the offshore Outsourced centers.

- Support identification and development of new business opportunities

- Ensure that the transition is completed within the allocated budgets.

- Provide timely, high quality responses to various Request for Information (RFI) and Request for Proposal (RFP)

- Provide relevant costs for various proposals.

- Define and create common processes and procedures for Client Services processes relating to Sales, visits, costing and transition

- Develop HR Outsourcing specific capabilities

- Support the Business Lead for AHRS in supporting new opportunities, client visits, transition and interim operations

- Successfully executed short / long term projects and transitions with extensive experience of developing procedures, service standards & operational policies for business excellence.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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