MobiKwik - Business Analyst & Chief of Staff - Payments Vertical

Business Analyst & Chief of Staff

Business line - Payments

Role : 

- Assisting the CEO - Payments

- Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data

- Serve as a thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels

- Create and implement precise management plans for every project, with attention to transparent communication at all levels

- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development

- Determine and develop user requirements for systems in production, to ensure maximum usability

- Partner with other stakeholder teams across business units (i.e., sales, finance, Product, Technology) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams

- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties

- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation

- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems

- Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Skills and Qualifications:

- 2+ years of proven experience in an analytics and systems development capacity

- High proficiency with SQL language and database management

- Proven analytical abilities

- Practical experience generating process documentation and reports

- Excellent communicator with the ability to translate data into actionable insights

Preferred Qualifications :

- Strong working knowledge of relevant Microsoft applications, including Visio

- Proven capabilities in project and user-testing management

- Proven development of innovative and impactful systems solutions

- Extensive experience with data visualization

- Highly proficient technical writing capabilities