Summary: Mindler's disruptive career assessment and counseling products are loved by thousands of users globally, and it is growing at a very fast pace. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, and other top-tier institutes. What we are looking for: 1. Ability to lead a team and drive performance on the key performance indicators 2. Desire to contribute in the field of a career in career guidance &amp; mentoring 3.&nbsp; Will Do attitude and ability to think on your feet 4. Creative bent of mind 5. Excellent written and verbal communication skills 6. A good sense of humor 7. Cultural empathy for a fast moving, growing organization and Bonus points for: 1. Having a passion to help students and graduates discover their perfect career 2. Ability to handle ambiguity and surprises 3. Being a fan of Mindler, literally! As the Manager - People &amp; Client Engagement, you will: 1. People Engagement - Lead a team of career coaches &amp; research associates and drive performance on defined metrics - Liaison between the team and the Chief Strategy Officer and Head Student Engagement - Define processes and standard operating procedures for training of existing &amp; new team members - Drive employee engagement and retention - Handle key people processes such as Hiring, Performance Management and Training - Ensuring resource management to utilize the skill pool available, thus building efficient &amp; productive teams 2. Client Engagement - Manage the client base of the organization and ensure highest degree of customer success - Planning and execution of Client Communication System through News Letters, Regular Follow-ups, Pro-active Engagement - Conceptualize and execute customer on-boarding initiatives - Develop a comprehensive understanding of the career guidance ecosystem in India &amp; Abroad - Help students in making career decisions by leveraging Mindler's technology enabled platform by interacting with parents &amp; students in one-on-one career guidance sessions - Define processes and standard operating procedures for ensuring client satisfaction - Keep up-to-date with developments and trends within your job role, the voluntary sector and business through relevant publications, websites, conferences and networking that will enhance or affect your role or the charity. 3. Relationships and Representation - Develop strong and effective internal and external relationships through appropriate communications, cross team working and networking at all levels - Oversee the establishment, management, and development of mutually beneficial relationships and partners, ensuring high standards of collaborative service - Be a key and responsive point of contact and represent Mindler at a senior level to the wide variety of people and organizations that deal with the organization - Build and develop cross-organizational relationships to facilitate the achievement of strategic objectives and the operational plan Selection process: 1. Resume screening 2. Telephonic interview 3. F2F interview Eligibility: - MBA in Human Resources/ Change Management - Prior Work Experience of 5+ years of Leading Teams - Experience in the education sector will be an added advantage - Exposure to the domain of psychology will be an added advantage About Mindler: Mindler is the world's most-advanced career guidance platform, which enables students to discover their unique potential to make well-informed career decisions. Designed and developed by alumni from Harvard, ISB, IIT and world's leading psychometricians, Mindler blends machine learning with strategic human interventions to minimize the human bias in career decision making. Mindler is the most-awarded career development platform and is a one-stop destination for all your career needs. Know more at www.mindler.com

Delhi NCR

Mindler - Head - People & Client Engagement 

Mindler - Head - People & Client Engagement  ,Job Description for Mindler - Head - People & Client Engagement  in Mindler Education Private Limited in  Delhi NCR for (5-8) years of experience. Apply Now!

Job Description for Mindler - Head - People & Client Engagement  in Mindler Education Private Limited in  Delhi NCR for (5-8) years of experience. Apply Now!