Miles Education - General Manager - Student Relationship

Student Relationship General Manager

Job Description: Person who can handle the post Admission life cycle of Student Journey. From Enrollment to Student Placement.

Roles & Responsibility :

- To understand the psychology, interest, preferences and etc. of the students and the parents to counsel them about our Job Oriented Courses, like CPA, CMA etc.

- Assist the students in short listing the course and institutions.

- To ensure the student/ parent satisfaction, sorting out the student's and parents' query. Lead them accordingly if they come across to any ambiguity.

- Establishing and maintaining good rapport with prospective students.

- Helping students/parents towards a deeper understanding of their concerns.

- Helping students/parents to make decisions and choices regarding possible ways forward.

- Set up sales plan in order to achieve sales target required by the company.

- Support, motivate team members to achieve individual and team target.

- Build up good relationship with students and their families.

- Work closely with other job functions in the company to improve overall services Level.

- Immediate reporting of important issues (service, operational, HR) to direct senior Level, propose solution where possible.

- Other duties reasonably relating to this position.

Requirement:

- The SR-GM should possess the following qualities:

- University degree, fluent in English, good Level of MS office software.

- Good communicator, strong sales and intellectual skills with proven track record.

- Leadership skills

- Problem Solving skill

Experience: 8+

Location: Mumbai / Delhi