Manager at Miles Education
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Miles Education - General Manager - Student Relationship (8-10 yrs)
Student Relationship General Manager
Job Description: Person who can handle the post Admission life cycle of Student Journey. From Enrollment to Student Placement.
Roles & Responsibility :
- To understand the psychology, interest, preferences and etc. of the students and the parents to counsel them about our Job Oriented Courses, like CPA, CMA etc.
- Assist the students in short listing the course and institutions.
- To ensure the student/ parent satisfaction, sorting out the student's and parents' query. Lead them accordingly if they come across to any ambiguity.
- Establishing and maintaining good rapport with prospective students.
- Helping students/parents towards a deeper understanding of their concerns.
- Helping students/parents to make decisions and choices regarding possible ways forward.
- Set up sales plan in order to achieve sales target required by the company.
- Support, motivate team members to achieve individual and team target.
- Build up good relationship with students and their families.
- Work closely with other job functions in the company to improve overall services Level.
- Immediate reporting of important issues (service, operational, HR) to direct senior Level, propose solution where possible.
- Other duties reasonably relating to this position.
- The SR-GM should possess the following qualities:
- University degree, fluent in English, good Level of MS office software.
- Good communicator, strong sales and intellectual skills with proven track record.
- Leadership skills
- Problem Solving skill
Location: Mumbai / Delhi