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19 Apr 2021

25/01 Arnab
HR at Microland Posted in
BPO Jobs

25 Jan 2021; Job Code: 885071; Location: Bangalore

Views:985 Applications:258 Rec. Actions:Recruiter Actions:13

Microland - Program Manager - Initiative Lead (12-15 yrs)

Bangalore Job Code: 885071

Microland Hiring for WFM - Program Manager (Initiative Lead)

Responsibilities:

- Leading one/more org level initiatives/ programs end-to-end on Ops Excellence/ Workforce Management/Talent Readiness

- Managing development of new/enhanced processes & systems for the initiative/program

- Interface with Development & Resource Management teams to ensure success of the initiatives/programs

- Designing & delivering MIS Reports to measure and report success of these initiatives/ programs

- Driving Manpower Planning & Talent Readiness (Up-skilling) across organization with help of HR, L&D and Business Teams

- Automation of manual processes for Ops Excellence/WFM at Org level

- Deployment

- Guiding / Aiding & Advising people on bench or fresh recruits on upskilling & future opportunities

Technical & Functional Skills Required :

- Program Management

- Resource Management

- Manpower Planning

- Knowledge of Org Processes of Planning, HR, L&D & Recruitment, Finance (OTC)

- Understanding of Org Systems (ERP & Non-ERP)

- Agile/Scrum knowledge (good to have)

Tools/Packages:

- Worksheets/Reporting Tools like MS Excel

- Presentation Tools like MS PowerPoint

- Data Analytics Tools like PowerBI / Tableau (good to have)

- Collaboration tools like SharePoint (good to have)

- ERP packages like PeopleSoft (HR or Financial Module) (good to have)

- Rectt tools like Hirecraft/Tallint/Taleo (good to have)

Soft Skills Required :

- Stakeholder Management

- Change Management

- Planning, Organizing & Multi-tasking

- Excellent business acumen & go-getter attitude

- Ownership and Accountability

- Communication & Business Presentation

- Mentoring / Coaching Skills